Position Details:

Title: Product Support Specialist - L3 (Lead) Team: ESM Automation

Job Description:

Skills and Experience:

Bachelor’s degree in computer science or equivalent. Experience as an analyst or research analyst, or working with any database or e-commerce organization. Relevant work experience of 2-3 years. Strong SQL and Python knowledge. Strong knowledge of MS Excel (Vlookup, advanced formulas); knowledge of macros is an added advantage. Strong mathematical, analytical, and problem-solving skills. Ability to prioritize and handle multiple tasks and changing priorities. Excellent verbal and written communication skills; able to communicate clearly and effectively.

Responsibilities:

Validate initial feeds of existing and new data sources. Ensure data quality of ongoing data through development execution. Collect, gather, and analyze data according to business rules. Partner with other analytics and reporting development teams. Create weekly and monthly reports for the analytics team.