Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.

As a Product Template Specialist, you will help our team build helpful templates for Lucidchart and Lucidspark that bring in targeted traffic, give users a great starting point, and introduce them to new use cases for both products. This role will involve interviewing and applying insights from users and subject matter experts, designing and writing content for new templates, and collaborating on ways to further improve the template experience. The templates you create will live in Lucidchart and Lucidspark to be used by over 30 million people around the world.

Responsibilities:

Design templates and activities for Lucidchart and Lucidspark Opportunity to create graphic design assets for templates Write instructional and/or example content to support these templates Interview users and subject matter experts to create more impactful templates and improve the user experience Build out custom template packs for Enterprise clients Become an expert on the Lucidchart and Lucidspark products Support efforts to translate and upload templates in all product languages

Requirements:

Analytical thinker with the ability to simplify and organize complex information  Strong research and writing skills A basic understanding of Lucidchart and Lucidspark Quick, enthusiastic learner  Ability to problem-solve with minimal guidance Proactive about asking for and incorporating feedback Consistent and communicative A good eye for design and graphic design experience is a plus              

Preferred Qualifications:

Experience in a software technology company, working with Product Design and Product Management roles

 

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