Product Trainer/Instructional Designer III Universal Instruments is a global leader in the design and manufacture of advanced automation assembly equipment. Our solutions are used to build some of today's high-tech gadgets, and to create the most advanced technologies in the fast-moving electronics industry. From cell phones and tablets to infrastructure, industrial, automotive, military and medical products, our innovative solutions play an integral role in driving the future of technology! Summary: Designs/develops product training and performance support solutions. Delivers product training to internal and external customers. Supports Universal's eLearning platform and web module development. Principal Accountabilities: + Designs and/or assists with the design of Universal product training courses and/or product support solutions, in accordance with UIC course design standards. + Participates in product development processes, product support planning and defines training deliverables. + Champions ease-of-use and systemic product design/support solutions where practical opportunities exist. + Keeps abreast of product changes and continually improves knowledge/skills as necessary to maintain expertise in all assigned products/courses. + Maintains Universal Product Trainer Certifications for each assigned course. + Develops assigned course materials to ensure training effectiveness and communicates design change. + Delivers product training courses to internal and external customers with a focus on hands-on student performance of course objectives. + Monitors student satisfaction through review of student survey data and verbal feedback. + Communicates significant issues to the appropriate department and personnel. + Independently maintains and/or assists with maintenance of classroom, lab, and equipment to ensure that all are in working order to fully support delivery of training. + Designs and develops engaging content for asynchronous training, with input from leadership, product trainers, customers, and subject matter experts. + Supports eLearning team members with design and development of effective instructional web modules. + Manages the end-to-end development cycle from supporting defined learning objectives to deploying the final eLearning module on an LMS. + Performs other job-related duties as required. Minimum Requirements: + Bachelor's degree in education, instructional design, or technical field. + 4-7 years of demonstrated technical training and experience in Instructional Design/Development. + Detail oriented, independent performer, with a passion for customer service excellence. + Able to analyze complex technical information and identify and document the underlying concepts, which can be used to facilitate learning. + Familiarity with authoring software such as Storyline 360. + Understanding of Learning Management Systems (LMS). Responsibility for Quality Procedures or Direct Product Quality: + Adheres to Universal Quality System policies and procedures and uses Total Cycle Time principles and standard problem solving tools to continuously improve work processes. Physical Demands: + Requires the ability to use a computer on a frequent basis. + Position requires the ability to understand and interpret detailed documents and drawings. + Requires the ability to communicate clearly with colleagues and in giving presentations. + The ability to travel to customer sites or technical conferences may occasionally be required. Universal Instruments is an EOE/M/F/Vet/Disabled employer Target Annual Base Pay: $80,000 - $90,000 + Robust Benefits