The primary objective of the Product Trainer role is to manage the direct and indirect provision of product & service knowledge and associated skills (soft skill, systems, applications etc.) to PS operations via various learning methodologies and platforms. The role is also tasked to ensure that learning initiatives meet or exceed client and KWS expectations.

As a Product Trainer, your responsibilities include include leading instructor-led (face-to-face & virtual) and online training, on-the-job coaching, designing, and developing learning material as well as organizing training sessions for both new hires and current project team members.

Ultimately, you will be tasked to set up our Player Engagement team members for success by developing their skills to effectively address customer needs.