Our client, a leading financial services provider, is seeking a Production Support Engineer to join their team. As a Production Support Engineer, you will be part of the IT department supporting critical enterprise application platforms. The ideal candidate will have strong troubleshooting skills, a proactive approach to problem-solving, and a commitment to continuous improvement, which will align successfully with the organization. **Job Title:** Production Support Engineer **Location:** Wilmington, Delaware; Omaha, Nebraska; Austin, Texas **Pay Range:** $55-$65 per hour, w2 **What's the Job?** + Deploy, monitor, troubleshoot, automate, and maintain critical enterprise application platforms in production. + Involve in various change deployments for application enhancements or to fix issues reported by users. + Support in the resolution of incidents and problems, ensuring effective problem-solving techniques are applied. + Perform deep dive application reviews and provide feedback to enhance the quality of application code artifacts. + Assist with data processing and troubleshooting activities alongside L2 support. **What's Needed?** + 3+ years of solid experience as an application production support engineer in a 24x7 uptime environment. + Strong understanding of Linux environments and various operating systems (e.g., RedHat Linux, AIX, Windows). + Experience with log parsing technologies like Splunk and monitoring tools such as Dynatrace. + Hands-on scripting experience using shell, Perl, PowerShell, or Python for automation purposes. + Good understanding of ITIL concepts and experience in service delivery processes including Incident Management. **What's in it for me?** + Opportunity to work with a leading financial services client on critical enterprise applications. + Engagement in a dynamic and collaborative team environment. + Chance to enhance your technical skills and grow in a supportive atmosphere. + Involvement in innovative projects that drive process and monitoring improvements. + Exposure to a variety of technologies and methodologies in a fast-paced setting. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.