Description Client in Los Angeles, CA is seeking a Production IT Support Engineer to work Saturday - Wednesday from 8am - 5pm. 100% remote contract. Candidate must reside in LA. Must have Okta, Linux, Windows, Networking, AWS experience and support 3rd parties applications. Application support > support over 30 production applications. You will be supporting the backend and user interface. Infrastructure Support/Systems Administrator with networking skills. Environment is a Linux/Windows mix Top Skills: Administer fairly complex applications using Okta. Light touch AWS experience - managing EC2s, VMS, Experience working with the network - manages several domains, created DNS records Excellent customer service • You have a strong aptitude for troubleshooting and problem solving. • You have a strong obsession to service the customers best interests. • You maintain SLA’s through the implementation of incident management process, proactive issue detection and reporting. • You can setup and configure monitoring systems to prevent prolonged outages. • You have foundational knowledge of networking and web technologies and customer service. • You write and review accurate and complete support procedures, system and process documentation, and incident tracking entries. • You show good judgment and instincts in decision making. • Able to prioritize and multi-task in complex, fast-paced environment. • You solve problems at their root, stepping back to understand the broader context. Pay and Benefits The pay range for this position is $34.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Feb 28, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.