Production Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and managing the workflow through effective utilization of the workforce. The Production Manager plays a pivotal role in the success of the customer’s experience by ensuring the quality in the repair facility is maintained and delivery target dates are achieved while working in alignment with  all team members in achieving the repair facilities KPIs.

Key Job Responsibilities 

Ensure consistent execution of WOW (Wow Operating Way) plan

Plan daily production schedule to maximize efficiency and maintain cycle time goals

Run production meeting to communicate priorities to staff

Perform in-process quality control checks to ensure company standards are met

Immediately identify and address any quality issues or production delays

Perform final quality inspection prior to delivery of the vehicle to customer

Other duties may be assigned

The Production Manager ensures that the customers’ vehicles are repaired on time, exceeding Gerber Collision’s quality expectations and the customers’ needs. 

Education and/or Experience Required

High School Diploma or equivalent

Proven experience in a collision repair environment or similar role

3 years experience

Required Skills/Abilities ​

Self Motivated and decision making skills

Effectively operate in a fast-paced environment, demonstrating multi-tasking ability while working under pressure

Time Management Skills - Must be able to meet deadlines

Give Direction in a team environment

Ability to interpret work scope from vehicle estimates or work orders

Customer Service Oriented and strong organizational skills

Comprehensive knowledge of vehicle repair practices

Communicate effectively, both verbally and in writing

Strong attention to detail and a high degree of accuracy

The Production Manager is committed to being a dedicated Brand Ambassador of Gerber Collision at all times. 

Other Requirements ​

Valid Driver’s License

Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials

I-Car Registered (working towards Gold Class certification)

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Compensation Details

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