Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

The Customer Services (CS) business unit of Siemens Mobility is the North American market leader in the maintenance of passenger rail vehicles. As a leader in operations, the Production Manager drives a culture of dedication to safety, health, and the environment. It is ingrained as a core value in achieving extraordinary performance supporting a highly efficient production facility.

Our Customer Services facility in Lexington, NC will be focused on rail vehicles mid-life refurbishment, wreck repairs as well as rail vehicles components overhaul.

You will lead all aspects of the day-to-day operations our service facility. You will be responsible for production while interfacing and partnering with Project Management, Quality, Finance, Scheduling, Procurement, Engineering, Logistics, Human Resources, and Environmental, Health, and Safety to ensure business objectives align and are met. This position will find opportunities for operational excellence and sitewide engagement in related projects and drive lean methodology using required operating procedures, standardized work instructions, and job safety analysis.

What your day-to-day will look like:

Ensuring the safety of the workforce, vendors, and customersEnsuring diversity, inclusion, and involvementEnsuring that the factory is best-in-class and follows all regulations concerning Safety & QualityEnsuring excellent customer satisfaction by providing products & services from the factory on time and with the highest qualityAchieving the proper cost position in the factory through:StandardizationPerformance managementEfficient inventory turnsMinimal non-conformance costsHigh utilization, efficiency & productivityControlling budget & expenses/spendingAssessing the strength and opportunities of the day-to-day operations and being able to develop appropriate strategies to transform into World-Class OperationsHaving a continuous improvement approachHaving result & quality orientation, along with being a champion for change managementBuilding a solid team in Operations – with good bench-strengthDeveloping & mentoring the Operations Management/Leadership team to tackle new and more significant Operational challenges Being able to effectively communicate to shop-floor employees, customers & executives, both in writing and verballyAct as an advisor troubleshooting and resolving sophisticated problems within multi-departments and cross-functional areas.

To thrive in this role, you have:

Bachelor's Degree,Minimum of 7+ years of successful experience in manufacturing environment,Demonstrates advanced understanding and application of management approaches for work direction, motivation, and performance management,Understanding of budgeting and business financial planning,Leadership skills and experience in leading change, Excellent employee/labor relations skills,10-%15% travel required, visiting customers, suppliers, or partners at HQ,Experience with SAP, Excel, Access, and knowledge of VSM, RCA, FMEA, and other Lean/Quality ToolsSetting you apart from others would be experience in the rail industry, products, and equipment as well as experience with supplier management.

Why you'll love working for Siemens!

Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1! We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success. We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment. We are front-runners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact. Solve the world's most significant problems – Be part of exciting and innovative projects. Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list! Employee perks and discounts in addition to our 401k match and generous Paid Time Off.

Siemens offers a variety of health and wellness benefits to employees.  Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html.  The base salary range for this position in Lexington, NC is $130,600-$176,800 and the annual incentive target is 15% of the base salary.  The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

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