Production Services Engineer, Employee Experience & Productivity, Early Career Austin,Texas,United States Software and Services Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. **Description** The IS&T Broadcast Services team is looking for a broadcast systems engineer to join the team and play a critical role in working on engineering projects as well as in supporting live broadcast events. In this role you will be working on various aspects of our broadcasting and live streaming platform, such as production, encoding, transcoding, packing, delivery, playback and analytics. Responsibilities include: - Develop, test and support scalable and reliable broadcasting and live streaming solutions using various technologies and frameworks. - Work with multiple internal and cross functional teams to understand systems, workflows, and issues. - Provide support for Production, Post-Production, Transmission activities and related tasks. - Work to quickly resolve issues and advance to the appropriate teams and individuals when needed. - Update documentation such as standard operating procedures for the team. - Provide setup and configuration assistance for broadcast control room production equipment and staff as needed. - Ability and flexibility to work within a 24x7 emergency response as needed. - Limited travel as required. **Minimum Qualifications** + Experience in broadcast and streaming engineering and operations. + Experience with broadcasting and live streaming protocols such as HLS, DASH, RTMP, etc. + Experience with video and audio code such as H.264, HEVC, AAC, etc. + Education: Bachelors degree with relevant field experience acceptable **Key Qualifications** **Preferred Qualifications** + Ability to support complex workflows for broadcasting events using multi-vendor technologies such as AWS, Arista, etc. + Experience with streaming media security and DRM. + Good understanding of AWS media services. + Experience with automation tools and scripts. + Ability to work collaboratively with multiple multi-functional teams. + Excellent verbal and written communication skills. **Education & Experience** **Additional Requirements** + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .