What’s the job?

Reporting to the Production Superintendent, the Shift Leader facilitates the development of high- performance teams within the plants. The Shift Leader is also responsible for creating a culture of engagement within and between the teams to directly impact and consistently meet plant objectives and deliverables. 

Models CertainTeed Gypsum Vision, Mission, Values and Objectives (VMVO) and plant guidelines to develop and maintain a high-performance team culture and ensure employee’s model the same. Coaches and mentors’ technicians by influencing behaviors to execute and meet assigned responsibilities that directly improve individual, team, and plant performance. Collaborates with the appropriate pillar champion to coordinate the on-shift crew participation and implementation of WCM / Lean projects as part of daily work expectations in high performance team culture. Coaches associates to identify inefficiencies or gaps and utilizes facilitation skills to engage technicians in the development of systems and processes to streamline the operation utilizing WCM / Lean tools, to drive a culture of continuous improvement. Ability to facilitate team members in executing team meetings where each team member has ownership of a KPI to track and discuss daily. Coaches associates to maintain a clean, organized plant using 5-S techniques as well as executing Autonomous and Professional Maintenance, the use of tags, CIL’s, and other WCM tools as appropriate. Develops and audits compliance reports to Standard Operating Procedures (SOP). Supports various training initiatives and business needs in alignment and coordination with other pillar leaders. Collaborates with process and area engineers to review Enhanced Work Orders (EWO) to ensure that necessary training is communicated, executed, and sustaining actions are in place. · Provides team with a holistic view of the plant and helps negotiate conflicting priorities within and between teams. Improves the linkage of WCM standards implementation to line performance and facilitates the transfer of knowledge from technical resources. Helps clarify situations and expected behaviors, knowledge, and level of proficiency by seeking and giving information and checking for understanding. Provides input regarding employees who are not meeting performance objectives and, when necessary, will assist in the discussion with the appropriate pillar team member to document and provide feedback to associate. Coaches the associates towards achieving an accident-free worksite while maintaining status as the preferred supplier of quality products and service with a goal of world class yield, availability, and reliability. Continuously evaluates workplace for safety concerns and ensures behavioral safety initiatives are performed to goal levels. Assures good housekeeping practices following 5S systems, enforces plant rules and safety regulations, counsel’s employees and supports VMVO and WCM initiatives. Facilitates the training and development of technicians on the critical functions of their jobs to include training them on product quality standards, reporting of shift performance, troubleshooting, and making proper adjustments to the process. Responsible for accurate production reporting in GXO and shift hand-over reports. Responsible for updating Kronos on a shifty basis to ensure accurate time keeping for subordinates. Basic troubleshooting and reactions to production issues following reaction plans when appropriate. Enters maintenance work notifications in SAP