Our client, a leader in the financial services industry, is seeking a Production Support Engineer to join their team. As a Production Support Engineer, you will be part of the Production Support team supporting Global Banking applications. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude which will align successfully in the organization. **Job Title:** Production Support Engineer **Location:** Plano, Texas **What's the Job?** + Respond to requests for application support from business, operations, and interfacing application teams during on-call schedule. + Manage incident resolution in production environments for assigned applications. + Support and perform change tasks per instructions from application teams in production environment. + Schedule and manage infrastructure maintenance activities for production environments. + Monitor jobs and respond to job alerts timely. **What's Needed?** + Experience with SWIFT software and SWIFT applications. + Knowledge of Unix/Linux operating systems, including the ability to navigate and execute commands on servers. + Understanding of Oracle Database structure, data replication, and ability to create and run data queries in Oracle Databases using SQL. + Familiarity with Weblogic, IIS, and IBM Websphere MQ. + Good written and verbal communication skills, able to summarize technical issues at a business level. **What's in it for me?** + Opportunity to work in a dynamic and collaborative environment. + Gain experience with cutting-edge technologies in the banking sector. + Develop your skills in application support and incident management. + Be part of a team that values diversity and inclusion. + Engage in professional development opportunities. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.