PRODUCTION SUPPORT SPECIALIST I WHAT IS THE OPPORTUNITY? The Production Support Specialist I is an entry-level role responsible for providing support to various production teams within the Small Business/Consumer and Commercial Operations groups. What you will do Receives and uploads conditions/documents pertaining to loans. Initiates third party orders such as but not limited to appraisal, title, flood, insurance, credit, verifications of employment, etc. Send various letters to clients to ensure City National Bank remains complaint with all federal, state, and local regulations. Review and clear conditions within authority. Perform routine data entry and validation tasks. Follows up for trailing docs as needed. Verifies and inputs loan information accurately into loan origination system. Other duties as assigned by management. Must-Have* H.S. Diploma Minimum 1 year of recent mortgage or commercial experience. Minimum 1 year of administrative/office clerk experience. Skills and Knowledge Ability to identify and resolve problems in a timely manner. Strong attention to detail and accuracy. Ability to maintain high levels of performance, especially in stressful situations. Excellent written and verbal skills. Excellent organizational skills. Proficient PC skills, including Microsoft Office and Loan Origination systems Compensation Starting base salary: $20.28 - $30.42 per hour. Exact compensation may vary based on skills, experience, and location. *To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. ABOUT CITY NATIONAL City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves. *City National Bank does business in Miami and the state of Florida as CN Bank. For more information about City National, visit cnb.com. EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.