Our client, a leader in technology support, is seeking a Global Internal Employee Technology Support Analyst I to join their team. As a Global Internal Employee Technology Support Analyst I, you will be part of the Technology Support Department supporting a global user base. The ideal candidate will have excellent customer care skills, the ability to multitask, and strong organizational skills which will align successfully in the organization. **Job Title: Technology Support Analyst** **Location: Chandler, AZ** **Rate: Based on the experience** **What's the Job?** + Provide first line support for internal employees via voice and chat channels as part of the 24/7 Global Service Desk. + Engage in basic troubleshooting of Microsoft applications and proprietary systems. + Manage multiple live chats simultaneously while achieving core metrics for operations and quality. + Document tickets clearly for second line teams when first line resolution cannot be attained. + Participate in in-house technical training and collaborate with peers and subject matter experts for real-time support. **What's Needed?** + 1-3 years of experience in a technology support or customer service role. + Excellent client care and customer service skills. + Ability to work well as a team and build relationships with global partners. + Strong organizational skills with the ability to prioritize workload effectively. + Capability to consistently meet or exceed performance targets related to customer service and call/chat handling. **What's in it for me?** + Opportunity to work in a fast-paced environment with a dynamic team. + Gain valuable experience in technology support and customer service. + Access to in-house technical training and real-time support from experienced professionals. + Potential for career growth within a global organization. + Work in a supportive environment that values attention to detail and client care. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.