Houston, Texas, USA
3 days ago
Professional Community Liaison - Dunn Behavioral Sciences Center/HCPC at UTHealth Houston

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

100% paid medical premiums for our full-time employees   Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)  The longer you stay, the more vacation you’ll accrue!  Longevity Pay (Monthly payments after two years of service)  Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

Free financial and legal counseling  Free mental health counseling services  Gym membership discounts and access to wellness programs  Other employee discounts including entertainment, car rentals, cell phones, etc.  Resources for child and elder care  Plus many more! 

 Join a growing team!   With the opening of Dunn Behavioral Sciences Center/HCPC  at UTHealth Houston, we will soon have the largest academic psychiatric hospital in the country, serving the region with an 500+ bed facility.  Our dedicated health care employees will have the opportunity to be exposed to a variety of mental health specialties and cutting-edge research.    With exposure to a variety of specialties such as Acute, Subacute, and Intensive Outpatient, Continuum of Care, Mood Disorders, ECT, Early Onset Treatment , Adult General Psychiatry, Competency Restoration, Child and Adolescent, Juvenile Justice, Geriatric Psychiatry, Treatment Mall and Unit-Based Programming.

 This dedicated team will work in an integrated campus to bring world class resources to the community.  Apply today to be a part of this committed team serving the mental health needs of the area.

Position Summary:

Responsible for increasing the utilization of the Behavioral Sciences Campus services by contacting area physicians and other potential key referral sources as well as achieving volume targets and enhancing program utilization patterns.

Location:  Dunn Behavioral Sciences Center/HCPC  at UTHealth Houston

Dept.:       BSC Communications & Marketing

Status:      Full-Time

FLSA:         Non-Exempt

 Position Key Accountabilities:

1.    Makes personal sales calls to identified referral sources to increase the share of hospital services in the market, and maintain records of client interactions.
2.    Generates referrals through cold calling and scheduled calls.
3.    Serves as a resource to provide information to physicians and other referral sources that will help build relationships with the hospital and the department of psychiatry. 
4.    Develops and implements a quarterly sales strategy in alignment with the overall business strategy based on current and prospective hospital services and programs.
5.    Provides Marketing Director a written report on activities and outcomes on a monthly basis.
6.    Monitors referral source satisfaction through personal visitations, telemarketing, and other client contacts.
7.    Adheres to all departmental policies, procedures and standards, within budgetary specifications, including time management, supply management, and productivity.
8.    Supports department-based goals which contribute to the success of the organization.
9.    Performs other duties as assigned.

Certification/Skills:

•    Thorough knowledge of physician and hospital services in the mental health field.
•    Effective oral and written communication skills.
•    Ability to conceptualize and develop effective marketing and relationship development strategies.
•    Valid driver’s license required.
•    Excellent interpersonal skills including the ability to speak in public and outstanding conflict resolution abilities.

Minimum Education:

Bachelor’s degree in Marketing, Business, Nursing, Related Field or equivalent experience.

Minimum Experience:

Three (3) years successful medical sales or related experience; sales experience with physicians & staff is preferred.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.

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