The Professional Services Consultant must be able to work in cross-functional environments and interact with representatives from CGI, NetApp, and our end-clients. Will work at various CGI/and client sites consulting and executing various engineering initiatives from administration, configuration, deployments, migrations, supporting storage environments, and more. Required Subject Matter Expert with StorageGRID technology.
This position can be located remotely anywhere in the U.S.
CGI anticipates accepting applications for this position through February 6, 2025.
• Ability to understand and convey customer needs and your recommendations to other storage professionals
• Translating requirements into technical and systems specifications, configurations
• Providing technical analysis to ensure solutions are operationally sound
• Subject Matter Expert with NetApp StorageGRID technology – deployment, administration & support.
• Expert technical capabilities with a wide array of NetApp Suite of Products, Third Party Applications & Tools, SAN, NAS, EMC, Cisco, Nexus, Linux and other systems
• Performing complex technical work which will include administration, configuration, deployments, proof of concepts, documentation, and working with infrastructure (storage, network and servers) in some technical capacity.
• Provide various levels of 1st, 2nd and 3rd tier support
• Present technical solutions and ideas to Engineering and Operations teams
• Ability to run and document testing completed on NetApp hardware & Software suites
• Participate in the evaluation of new technologies and releases for Storage
• Fully document technical solutions to include logical and physical system diagrams, data flow diagrams, test plans, and as-built diagrams.
• Skill set familiarity with NetApp Technologies: C-DOT, ONTAP, 7Mode, OnCommand, HWU, SmartSolve, ActiveIQ , as well as with Storage Products and Cisco
• Subject matter export with NetApp StorageGRID technology
• Experience with racking, stacking, cabling and hardware deployment of various NetApp Storage Cluster models and switches – primarily StorageGRID & E-Series
• Thorough knowledge of Unix and Windows operating systems
• Understanding of NIS, DFS, CIFS, NFS and AD concepts
• Experience in storage capacity planning
• Experience in storage monitoring
• Experience working on projects for data migration, storage monitoring, and/or new application deployment initiatives
• Experience in working knowledge of storage, cloud, infrastructure, and enterprise operation systems environments
• Strong Problem Solving & Analytical Skills
• Excellent written and verbal communication skills as well as collaboration skills
Desired qualifications/non-essential skills required
• A “go getter” mentality – no sitting idle
• Good written and oral communication skills
• Must have experience working in skilled diverse technical teams
• Must be able to create and present technical information with both account teams and customers… comfort with leading a conversation
• Customer affinity and the ability to build relationships across multiple levels…this person needs to become a trusted advisor
Certifications: (Nice to have)
o NetApp Certified Data Administrator - ONTAP (N50-160)
o NetApp Certified Storage Installation Engineer – ONTAP (N50-182)
o NetApp Certified Support Engineer (N50-193)
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $88,200 - $154,300."
At CGI we call our professionals CGI Partners to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, My Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
CGI’s benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well-being programs
For more detailed information about our benefits offerings visit Benefits | CGI Careers
Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.