Professional Services Consultant I
Centralsquare Technologies
Professional Services Consultant I
United States
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+ About CentralSquare Technologies
CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.
Job Description
What We’re About
At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America. As over 250 Million citizens in the US are impacted by CentralSquare Software, we are on a trajectory to revolutionize the way agencies address citizens’ needs by improving quality of life and building safer, smarter communities...and we need great candidates to do it!
Looking to grow your career? That’s great! Hard work should be rewarded, and we are committed to cultivating careers while providing competitive compensation and a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely.
Job Summary:
This role is responsible for extracting and transforming data from our client's legacy database systems and loading that data into their new CentralSquare software system. This role works with minimal supervision with some latitude for independent judgment and quality of life improvements (automate scripting when possible). We work closely with our clients to effectively shape the data into a structure they can trust moving forward using their CentralSquare product in a way that works best for them. The work performed in this role will directly impact the productivity and effectiveness of the overall project and lead to customer satisfaction.Job Duties Include:• Write, modify, and troubleshoot complex SQL queries, ETL (Extract, Transform, Load) processes, and Python scripts.• Work collaboratively with customer agencies undergoing project implementation to obtain data from their legacy system, understand what it means and how it is used, and determine how best to translate it into the destination system.• Communicate directly with customer agencies and Project Managers throughout implementation projects to clarify questions that arise regarding data mapping.• Demonstrate converted data in the target system, understand any modifications needed, and verify results of modifications.• Mentor and train other members of the team.• Analyses long-running conversion processes and tune for optimum performance.• Develop and maintain an understanding of application software including functionality and database schema; use this knowledge to make informed decisions regarding data mapping and to review data within the target system.• Create and maintain documentation and wikis for data conversion processes.• Seek out process improvements.• Manipulate and load data such as code tables from secondary additional sources to assist in the configuration of agencies’ CentralSquare systems.• Perform tests and execute the final data conversion at the time of system go-live.• Works independently.• Seeks guidance from leadership or more experienced staff as needed.• Identify deficiencies in converted data and work to resolve them.• Analyses data on legacy systems to estimate project scope and length.• Performs all other duties as assigned.
Skills & Requirements
Requirements:
• 1-2 years of experience• Associate's or Bachelor's Degree in a technology-related field or related experience• Ability to continually pass background check requirements for working on and connecting to public safety and/or public administration information systems (if required)• Intermediate SQL skills• Working Python experience• Ability to make technical problems understandable to non/technical customers
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