As\na Professional Services Engineer here at Honeywell Building Automation (BA),\nyou will play a crucial role in providing technical expertise and support to\nour customers. You will be responsible for delivering high-quality professional\nservices, including system design, installation, configuration, and\ntroubleshooting. Your strong problem-solving skills and technical knowledge\nwill ensure the successful implementation and operation of our building\nautomation solutions.
LenelS2’s Professional Engineering Services Team\nis a group of skilled system engineers that assist in the deployment, upgrade,\nand migration of LenelS2 access control systems critical to the security\noperations of customers including Fortune 100 firms, financial institutions,\nuniversities, and government facilities
You will report directly to our Manager Custom Solutions and Professional Services and you'll work out of our Pittsford,\nNY location on a hybrid work schedule.
In this role, you will have a direct impact on the satisfaction of our\ncustomers and the success of our professional services operations. You will\ncollaborate with cross-functional teams to deliver exceptional customer\nexperiences and drive continuous improvement initiatives.
At Honeywell, our people leaders play a critical role in developing and\nsupporting our employees to help them perform at their best and drive change across\nthe company. Help to build a strong, diverse team by recruiting talent,\nidentifying and developing successors, driving retention and engagement, and\nfostering an inclusive culture.
KEY RESPONSIBILITIES
-Support the LenelS2 Value Added Reseller (VAR) Channel
-Provide manufacturer technical product guidance in the following areas:
-System design and pre-planning
-Software installation and upgrades
-Implementation of fault tolerant and disaster recovery solutions
-Complex installations and configuration
-Provide project planning, testing and deployment services for the LenelS2 product family
The annual base salary range for this position is $85,600 -$107,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including, but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing\nsolutions side-by-side with dedicated experts in their fields, Honeywell\nemployees are eligible for a comprehensive benefits package. This package\nincludes employer subsidized Medical, Dental, Vision, and Life Insurance;\nShort-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts,\nHealth Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid\nTime Off (for vacation, personal business, sick time, and parental leave), and\n12 Paid Holidays. For more information,
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The application period for the job is estimated to be 40 days from the job\nposting date; however, this may be shortened or extended depending on business\nneeds and the availability of qualified candidates.
-2+ years of customer facing experience in a technology industry
-2+ years of experience with MS SQL Server or Oracle databases
-2+ years of Server administration experience
WE VALUE
-Experience working with Microsoft operating systems (Windows OS).
-Experience testing and supporting software installations.
-Exceptional follow through
-Customer service orientation, ability to develop strong, long-term customer relationships.
-Excellent listening, verbal, and written communication skills
-Excellent interpersonal skills, ability to communicate/collaborate well with customers, peers, management, and other departments
-Must have the ability to multitask and work independently
-Must be detail oriented
-Must be enthusiastic, self-motivated and demonstrate excellent problem solving and decision-making
-Entry-level knowledge of SQL database engines required
-Experience in Access Control, Video, Intrusion, or related technologies is a plus
Additional information:
This position requires availability to travel; typically, individual trips of short duration (3-5 days). International travel is possible.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.