Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse population of Queens through a broad network of programs and services for children and youth, adults and families, and older adults. We are a modern interpretation of the traditional settlement house, bringing together best practices, cost-effective management, innovative leadership, and a passion for social and economic justice. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We are always seeking passionate individuals from diverse backgrounds who are inspired by our mission and motivated to make a difference. The Neighborhood Intergenerational Chore & Errand (NICE) Program was developed to serve both youth and seniors. While seniors receive assistance with daily chores (laundry, shopping, etc.), teens are provided with meaningful employment, job training, and skills development. The program fosters intergenerational relationships that break down stereotypes and strengthen community connections. Position Overview: We are seeking a dedicated Program Aide to work both remotely and in-person with senior clients in the community. The Program Aide will serve as a role model, bridging generational gaps by providing essential services to seniors and fostering meaningful interactions that promote understanding and connection. Key Responsibilities: + Maintain clear and consistent communication with supervisors. + Stay in regular contact with assigned clients, providing updates on arrival times and performing services with professionalism. + Complete assigned tasks for seniors, such as grocery shopping, home supply errands, or prescription pickups, ensuring no-contact delivery when necessary. + Attend trainings and staff meetings as required. + Adhere to QCH’s COVID-19 protocols, including wearing masks and gloves for no-contact deliveries. + Maintain daily updates on client case notes using provided systems. + Provide companionship to seniors through remote activities, wellness calls, and virtual events. + Complete all necessary forms and documents in a timely manner. + Motivate seniors to engage in activities that foster intergenerational interaction and relationship-building. + Participate in other duties or special projects as assigned by the supervisor. Qualifications: + Must be currently enrolled in high school. + Applicants must have up-to-date working papers, clear reference checks, and commit to at least one year of employment. + (Preferred) Two years of experience working or volunteering with seniors. + Experience working with individuals from diverse backgrounds is preferred. + Ability to maintain confidentiality and exercise appropriate discretion. + Willingness to perform all duties related to errands, shopping, laundry, and paperwork completion. + Strong interpersonal, organizational, time management, and communication skills. + A positive attitude, patience, dedication, leadership abilities, and the ability to work both independently and as part of a team are essential. + Must be able to attend occasional morning, evening, or weekend meetings and trainings. Additional Details: This position is available immediately. Staff members will have access to professional development opportunities, including training and learning sessions. Join us in making a meaningful impact in the lives of seniors and youth in our community.