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SUMMARY:  Under the direction of the Program Aide Supervisor, the Program Aide is responsible for client safety, monitoring clients behavior, movement and assisting counselors with various aspects of client activities as needed.  

 

 JOB RESPONSIBILITIES:  

 Responsible for providing coverage for all residential facilities, monitoring client safety and activities to ensure that clients adhere to program rules and regulations.    Responsible for conducting client head counts   Monitor and assist clinical team in client treatment activities as needed   Responsible for client Check-in forms, Discharge forms, Inventory forms, Room reassignments and Personal Property Check list and effectively document all information   Monitors all client behavior as needed, de-escalating potentially violent situations, resolving conflicts and forwarding pertinent information to the supervisor   Responsible for maintaining client confidentiality in accordance with State, Federal and HIPPA regulations and JBRC Policy and Procedures.   Attends and participates in all required meetings and trainings   Responsible for responding to JBRC emergencies and making appropriate contacts   Responsible for notifying referral agencies (identified contacts) in case of resident abscond.   Responsible for escorting drug court and or mandated clients to and from approved appointments outside of facility.   Assure client adherence to daily schedule.   Responsible for being punctual and reporting for work when scheduled to include meal break reliefs and other schedules as needed.   Performs other related duties as assigned by Program Aide Supervisor and other management as required.   Ability to maintain professional and ethical boundaries and be a team player.  

 PHYSICAL DEMANDS  

 Capable of lifting approximately 10 to 20 lbs.   Walking, the ability to move around on foot to accomplish task   Ability to climb multiple flights of stairs   Ability to stand for extended periods of time   Ability to communicate both orally and written   Must be able to handle stressful situations in a professional manner   Must have active listening skills  

 PERSONAL PROTECTIVE EQUIPMENT  

When conducting searches programs aides will be supplied with protective gloves   Program Aides have the option to wear protective body coverage  

WORK ENVIRONMENT  

Must be able to work in a fast-paced environment when supervising and monitoring clients in a residential setting.  

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:  

 Knowledge in procedures necessary to oversee the safety of clients, visitors and staff in all JBRC residential facilities.    Demonstrate the ability to interact with clients in an appropriate therapeutic manner   Ability to write accurate documentation regarding safety and client incidents   Ability to recognize the elements of a client crisis   Ability to establish and maintain a positive and cooperative working relationship with all employees   Ability to deliver service in a way that is responsive, respectful, caring and helpful while maintaining confidentiality, ethical and professional boundaries.   Ability to demonstrate responsiveness and flexibility as client’s needs & priorities shift.   Ability to be respectful of diverse cultures, ethnic and religious backgrounds as well as alternative lifestyles.  

  

QUALIFICATIONS:  

High School Diploma or equivalent  

Basic Computer knowledge & writing skills  

Valid NJ Driver’s License preferred