ABOUT THE ARC
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program.  We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.  The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR TEAM:

Become part of the dedicated team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Best” at our Anaheim ARC, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience and enhance customer service, problem-solving, and teamwork skills while contributing to the success of our Program and its participants.   As our enthusiastic and hardworking PROGRAM AIDE, you will be responsible for (but not limited to):  Perform a variety of administrative tasks as directed by ARC Administrator including: typing, mailing and/or emailing correspondence; developing and maintaining contact and service provider/referral lists; creating agendas and keeping minutes for boards, councils, committees and other meetings; greeting visitors, beneficiaries, and staff courteously and directing them appropriately; answering telephone calls and taking messages for Rehabilitation Services staff; answering basic questions about Program; scheduling appointments for ARC Administrator; sorting and routing mail and other correspondence to appropriate personnel or beneficiaries. Assist with processing new beneficiary applications. Assist Intake Coordinator by checking BITS and Megan’s Law, taking photos for badges, and administering drug tests for applicants of the same gender when necessary. Filling in when Intake Coordinator is out of the office. Prepare and maintain all beneficiary files including regular update of computer database (BITS). Ensure security of beneficiary files and maintain a log of all files checked out for use by staff or interns. Maintain Transitional Housing files and compile weekly reports. Process discharge summaries and forward data to appropriate agencies and/or individuals. Operate and maintain office equipment in proper working order. Prepare work orders, supply orders, requests for service, etc. as needed or requested in a timely manner. Maintain organizational chart and various manuals used by the Rehabilitation Services Department Prepare and maintain lists for scheduled activities and personnel as needed including Gratuity Lists, Group Rosters, Counseling assignments and schedules, passes etc. as delegated and required. Assemble and prepare all necessary documents for Weekly Case Conference, prepare agenda for case conference, and prepare conference minutes. Attend and take minutes of all Case Conference and Rehabilitation Services Staff meetings. Attend other meetings as requested. Maintain up-to-date conference minutes. Prepare all reports as required by the Administrator including monthly center stats if assigned. Assist with program research projects as assigned. Oversee front desk operations, scheduling of interns, and ensure posting of daily classes and activities. Serve as a role model for all beneficiaries regarding behavior in beneficiary care areas. Assure that safety measures are established and maintained consistent with ARC policy and governmental regulations. Maintain confidentiality in accordance with established policies and laws to help maintain the integrity of the total program. Oversee all aspects of beneficiary food stamp application and the processing of cards with bookkeeper. Build a strong relationship with Social Services office. Provide all monthly paperwork required to maintain The Salvation Army Adult Rehabilitation Center’s eligibility to receive food stamps. Prepare and serve on the Review team for Beneficiary Three and Five-month reviews if assigned Prepare certificates and awards for Wednesday graduation ceremonies. Perform other duties as assigned by the ARC Administrator. Any/all overtime must have the written approval by Administrator.

QUALIFICATIONS

High school graduate or equivalent. Must hold a valid Driver’s license, be able to show proof of insurance. Able to operate basic office machines including computer, photocopier, time clock, and telephone. Knowledge of Microsoft Office programs, MSWord, Excel, and Access with ability to learn additional software as appropriate. Ability to spell correctly and edit correspondence for correct grammar and usage of the English language. Ability to track on multiple tasks efficiently, completing each in a professional and timely fashion. Professional judgment and integrity in holding in confidence all information pertaining to beneficiaries, beneficiary families, and co-workers. Commitment to support and apply the philosophy and goals of The Salvation Army Adult Rehabilitation Center Program and the ARC Mission Statement. No evidence of existing chemical dependency. If in recovery, shall be free of and have had at least one year free of any chemical abuse or dependency.

PHYSICAL REQUIREMENTS

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and other office equipment. Ability to communicate clearly on the telephone. Ability to lift up-to 30lbs Ability to perform various repetitive motion tasks

Pay Rate: $18.50 per hour

Schedule

Work schedules are determined by Management and employee must be flexible to always ensure adequate coverage. Full-time employees may be scheduled to work any shift including evenings, weekends, and holidays.