ICF is currently seeking a highly motivated and innovative Program Analyst for our Postal Practice.  This mid-level position requires expertise in requirements gathering and analysis, documenting business processes and workflow, systems design, delivery of executive level briefings, and follow-up on action items and issues. The ideal candidate should also be detail-oriented with the ability to deliver results within tight deadlines.  In this role, the candidate will have the opportunity to help support the mission, business, service, and operational needs of the United States Postal Service, the most trusted brand in the country. This position will be based in Fairfax, VA with some telework available.

Key Responsibilities: 

Provide project management oversight to a variety of technology and process improvement initiatives

Collect, analyze, and create reports

Document business processes

Participate in the development of new postal products and services

Develop and oversee the execution of test plans

Prepare corporate technical communication materials, presentations, and executive briefings

Facilitate meetings and workshops

Demonstrate a willingness to develop expertise in postal practices and processes

Basic Qualifications: 

4 years of program/project management

1 years experience as a business analyst, data analyst, reporting analyst, or similar role

Preferred Skills/Experience:

Bachelor’s degree in Business, Engineering, or IT-related field

Postal (USPS) or mailing industry experience

Previous management consulting experience

Project Management Professional (PMP) certification

Professional Skills:

Solid computer skills with Microsoft applications (Project, Word, Excel, PowerPoint, and Visio)  

Analytical skills that allow for the development of data-driven reports

Experience with business process mapping and the use of project management software

Skilled at analyzing system documentation and data flow diagrams/ICDs to identify data sources

Team player with the ability to work in a fast-paced environment

Excellent listening, written, and oral communication skills

Excellent critical thinking skills to help solve business problems and make decisions, paired with a desire to take initiative

Self-motivated, energetic, quick, adaptive learner

Strong technical, analytical, organizational, and problem-solving skills

Ability to maintain project plans, resourcing schedules, and forecasted activities

Demonstrated ability to manage time and prioritize projects to meet deadlines

Ability to work well under continually changing deadlines and priorities

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$71,958.00 - $122,328.00

Virginia Client Office (VA88)