Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE. The Process Evaluation Review Team (PERT) was created as an independent unit within the Office of Quality Assurance and Fiscal Integrity to aggressively monitor compliance with agency policy and the changes under welfare reform. PERT reviewers conduct reviews of process in almost all job and SNAP centers. PERT monitors program access, quality and timeliness of case actions in the areas of Applications, Recertification and lawsuit compliance. PERT reviews are designed to ensure program compliance and foster uniform interpretation/application of policy. OQA & FI is recruiting for (1) one Associate Staff Analyst to function as a Program Analyst, who will: - Analyze statistical data from reviews conducted in Job and Supplemental Nutrition Assistance Program (SNAP) centers to produce accurate descriptive reports, summaries and projected results that are feasible for agency decision making by proving recommendations for improving operational deficiencies and assisting in the development of effective techniques to improve performance. - Research and draft reports and analytical summaries as needed in compliance with various lawsuit stipulations and responds to inquiries from, New York State Office of Temporary and Disability Assistance, Office of Legal Affairs and Corporation Counsel, Family Independence Administration, and the Medical Insurance Community Services Administration regarding lawsuit audit findings. - Assess center operations to discern problem areas. Use assessment observations to assist in developing supervisory techniques emphasizing error prevention, adherence to agency policies and development of effective communications techniques between regional management, center staff and clients. - Design audit instruments and forms used by case reviewers to monitor center compliance, assess center performance. Prepare timely revisions to instruments to reflect current procedure. - Monitor new initiatives and provides policy, operational management, and information technology staff with recommendations to ensure that the implementation conforms to the agency's project goals. - Participate in NYS/NYC SNAP payment accuracy initiatives by reviewing SNAP cases and preparing reports on error trends identified in process reviews conducted at FIA locations. - Participate in agency meetings, workshops and conferences. - Complete special projects as requested by the HRA Commissioner/Administrator. Work Location: 4 WTC, NY NY Hours/Schedule: 9AM -5PM Qualifications 1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or 2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and three years of satisfactory full-time professional experience in the areas described in “1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.