Program Analyst

Analyst II – Operations

 

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

UST is searching for a Program Analyst who will develop and maintain relationships with third parties or internal customers and facilitates cross-team coordination for large, complex programs to identify and meet needs, assess resources, ensure compliance with processes and guidelines, track progress, and communicate program status updates.

 

The opportunity:

·       Facilitates review board meetings under guidance of the Program Manager and coordinates documentation of key discussion points, project plan changes, and stakeholder needs.

·       Contributes to and updates project plans to support Program Managers or Leads on multiple or large programs that include priorities, timelines, critical tasks, stakeholder identification for each task, and forecasted resource allocation and/or leads program planning activities for small programs to support Program Managers or Leads.

·       Collects, compiles, analyzes, monitors, and maintains budget data and recommends budget decisions to Program Lead or Manager and drives closure.

·       Tracks the progress and execution of multiple, complex deliverables to ensure deadlines are met, and identifies, escalates, and at times manages issues that may impact deadlines.

·       Determines schedules and task assignments by evaluating stakeholder needs and following proper project management practices with general guidance from the Program Manager.

·       Manages and communicates changes in program timelines, priorities, and deliverables for multiple programs to stakeholders.

·       Anticipates risks and issues in limited capacity throughout the program lifecycle, communicates issues to the Program Manager, and works with relevant team members to determine a solution.

·       Gathers, analyzes, and interprets complex data and program metrics using highly advanced tools (e.g., macros, pivot tables, charts, graphs).

·       Creates tools and processes to maintain and update databases using advanced aspects of data management tools (e.g., Excel, agile).

·       Synthesizes highly complex data and metrics into a summary of key trends, risks, and changes, and presents results into a report that can be easily understood by key stakeholders.

·       Contributes to the design and implementation of improvements to assigned planning processes, tools, and methods and drives standardization with support and guidance from Program Managers.

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What you need:

·       Bachelor’s degree in business administration, Management, Computer Science, Engineering, Computer Science, or related field.

·       Top 5 Required Skills:

o   All MS Suite exp.

o   JIRA

o   Confluence

o   Power BI

o   Excel Pivot Table

o   Scrum Master

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location:   California

Compensation Range:   $70,000-$106,000

 

 

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

 

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

 

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

#UST

#CB

#LI-RK2