Summary As a Program Analyst, serves as the regional Point of Contact (POC) for external outreach and relations with Congress, the aviation community, and the public; and supports corporate leadership and horizontal integration; organizational business planning; quality management; and various special projects associated with the ARA organization. Responsibilities This position serves as a Program Analyst in the Federal Aviation Administration (FAA) Office of National Engagement and Regional Administration (ARA), Great Lakes Region. This position reports directly to the Supervisory Senior Advisor. The position serves as the regional point of contact (POC) for external outreach and relations with Congress, the aviation community, and the public; and supports corporate leadership and horizontal integration; organizational business planning; quality management; and various special projects associated with the ARA organization. Major Duties and Responsibilities: Provides staff support to the Regional Administrator (RA) and Deputy Regional Administrator (DRA) in dealings with Congressional officials and staff, representatives of foreign governments, aviation community, industry officials, the media, and the public on a variety of aviation related matters. Prepares, assembles and edits responses to inquiries from Congressional staff, aviation organizations, and the general public. Prepares and maintains presentations, publications, speeches, articles, and similar information. Participates in organizational performance and business planning. Develops, implements, tracks, and manages the Regional Business Plan and regional supplements to it. Advises and consults on FAA Strategic and ARA regional goals to develop business plans and provides regional input on future plans and efforts related to their execution. Tracks and reports regional accomplishments related to implementation of the regional business plans. Collaborates and works closely with the Senior Advisor and other staff on similar work products and requests to accomplish program objectives, additionally provides backup support as needed. Participates or facilitates management groups in support of leadership, horizontal integration, or special projects. Ensures prompt response and appropriate level of follow-through. Serves as quality management representative for their designated office and ensures that the processes are in conformance and up-to-date with ARA process improvement standards. Works in a team environment to ensure the maintenance of quality management system certification through audits and continuous improvement. May serve as auditor in accordance with QMS standards. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-H, FG/GS-12 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position. Specialized experience includes experience to analyze and interpret an organization’s policies and operational programs. Experience translating organizational program goals and objectives into specific actions or initiatives and implementing them. Experience representing an organization to internal and external stakeholders to include but not limited to management and staff, elected officials and staff, and/or the public. Experience preparing presentations, letters, speeches, publications, and/or other deliverables using software to include Excel, Word, Outlook and PowerPoint. Qualifications must be met by the closing date of this vacancy announcement. Education No education substitution. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include work history that describes how you meet the answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Some, all or none of the applicants may be interviewed. Requirement for Security Clearance: Selection and placement are contingent upon waiver or completion of satisfactory security requirements. For Moderate (Level 5), this position requires completion and favorable adjudication of a National Agency Check with Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained. This is a bargaining unit position covered by NATCA Multi-Unit (Bargaining Unit: 5959). Links to Important Information: Locality Pay, COLA