Details **Open Date** 08/01/2024 **Requisition Number** PRN39397B **Job Title** Program Assistant **Working Title** Program Assistant **Job Grade** C **FLSA Code** Nonexempt **Patient Sensitive Job Code?** No **Standard Hours per Week** Monday-Thursday from 2:30 pm to 10:00 pm. Hours change during Fall/Spring Semester Breaks, and breaks between semesters to Monday – Thursday from 10:30 am to 6:00 pm. **Full Time or Part Time?** Full Time **Shift** Day **Work Schedule Summary** Monday-Thursday from 2:30 pm to 10:00 pm. Hours change during Fall/Spring Semester Breaks, and breaks between semesters to Monday – Thursday from 10:30 am to 6:00 pm. **VP Area** President **Department** 02198 - Finance & Ops **Location** Other **City** Sandy, UT **Type of Recruitment** External Posting **Pay Rate Range** 18.50 **Close Date** **Job Summary** The University of Utah Sandy Center is looking for a bright, outgoing person to fill a Program Assistant position. This is a three-quarter time, benefitted position working **Monday-Thursday from 2:30 pm to 10:00 pm. Hours change during Fall/Spring Semester Breaks, and breaks between semesters to Monday – Friday from 10:30 am to 6:00 pm.** The position is located at the University of Utah Sandy Center: 10011 Centennial Parkway, Suite 100, Sandy, UT 84070. **Responsibilities** * Assists with program planning and implementation. * Assists students and instructors with technical issues including use of software, hardware, AV, and presentation systems. * Greets visitors and communicates with customers, employees, students, instructors and other individuals to answer questions, disseminate or explain information, and address complaints. * Compiles, sorts, and organizes data for entry into a database, distributes program information, and conducts program research. * Maintains or oversees the maintenance of records, lists or files. Prepares related reports. * Creates and distributes program materials, forms, and general correspondence. * Monitors the progress of program participants and administers surveys. * Process payments for proctoring, and other services. * Administer/Proctor Exams and Make-up Exams for University of Utah students and students from other schools, colleges, and universities. * Answers telephone calls and gives information to callers, takes messages, or transfers calls to appropriate individuals. * May track and report on current trends to determine future program needs. * May provide program specific training. * Other duties as assigned. Closing Procedures: * Clean whiteboards and straighten up chairs in the classrooms. * Secure space and close/lock doors. * Set the Security Alarm Problem Solving Incumbents in this position are expected to be familiar with the department’s policies and procedures and have working knowledge of university and department organizations and procedures in order to answer and assist staff and visitors. Incumbents are also expected to demonstrate sensitivity to others’ needs while being understanding and helpful on the job. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. **Work Environment and Level of Frequency typically required** Nearly Continuously: Office environment. **Physical Requirements and Level of Frequency that may be required** Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. **Minimum Qualifications** Associate’s degree in a related field, or equivalency (one year of education can be substituted for two years of related work experience), plus two years of related experience required; ability to use logic and reasoning to prioritize tasks; computer skills including word processing, spreadsheet software, and/or database software preferred; demonstrated human relation and effective communication skills also required. Bachelor’s degree in a related field may be preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. **Preferences** AV/Zoom monitoring and troubleshooting experience Experience troubleshooting computer/laptop issues Computer skills including word processing, presentation, creative, and spreadsheet software experience Demonstrated human relation and effective communication skills Familiarity with the University of Utah’s academic processes **Type** Benefited Staff **Special Instructions Summary** **Additional Information** The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.