Job Title: Program Assistant 

FLSA Status: Full Time - non-exempt 
Reports to: Shift Supervisor 

Schedule: FT, Varies
Supervises: N/A

Start Date: TBD

Rate of Pay: $21/hour

Close Date: 8/28/2024

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

Health, vision, dental, life as well as voluntary life and disability insurance Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire) Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment) One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment) Pension Plan (after one year of continuous service) Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function

The Crossroads Shift Supervisor is responsible for assisting the Program Supervisor in the day-to-day operations of the shelter and staff at Crossroads. The primary responsibility of this position is providing leadership and supervision to the staff, volunteers and clients during the evening and overnight, including training, safety, and policies and procedures. This individual will also be the representative and advocate for the shelter, and Salvation Army, at all assigned and appropriate community meetings and activities. The individual in this position will seek insights and understanding of the people we serve, to determine the needs we may address and to aid people in changing the pattern of their lives in order to function more effectively in society. This individual will fill in during evening shifts when management is on leave, which may include weekends. 

 

Duties and Responsibilities

Assist the Crossroads Program Supervisor in day-to-day operations of the shelter Oversee staffing stations Ensure job duties are completed by Program Assistants Oversee and monitor guest intake process and Bed Agreement process with staff and guests Oversee general note taking and tracking of day-to-day events and operations Assist the Program Assistant’s in completing day to day job responsibilities and duties Exercise initiative and judgment in approaching problems and creating/following the programmatic solutions to each problem, Assist the Crossroads Administration in training new Program Assistant staff Ensure that all Salvation Army policies are observed Maintain on-going professional relationships in all interpersonal contacts Complete all required Salvation Army assigned trainings Adhere and complete other duties as assigned. This description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The position may be requested to perform job-related responsibilities an well as any other tasks not stated in this position description.

 

Education, Experience, Skills, Qualifications

High School Diploma/GED required Shelter experience required. Supervisory experience required. Must have/obtain current certification in first aid and CPR skills or obtain them within six months of hire. Crisis Intervention and non-violent mediation skills required. Must have a current Colorado Drivers License with the ability to be insured under The Salvation Army criteria.
Background Check Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army’s policies.

 

Physical Requirements

Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

 

A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

 

The Salvation Army Mission Statement

The Salvation Army, and international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is the preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.