Program Case Services Coordinator (Part Time) Print (https://www.governmentjobs.com/careers/elpasocountyco/jobs/newprint/4682862) Apply  Program Case Services Coordinator (Part Time) Salary $19.11 - $27.78 Hourly Location Colorado Springs, CO Job Type Part-Time Job Number 2400540 Department Department of Human Services Division Children, Youth & Family Svcs Opening Date 10/05/2024 Closing Date 10/20/2024 11:59 PM Mountain FLSA Non-Exempt + Description + Benefits + Questions Need more information on completing a job application? See the EPC Application process here (https://admin.elpasoco.com/human-resources/#ApplicationProcess) . Job Summary This position is for the 0-3 permanency teams that also plays a pivotal part in the problem solving Well Baby Court. This position will be assisting caseworkers in administrative work such as case auditing, managing E-files, as well as the occasional client contact primarily transporting children or delivering items to parents. The 0-3 teams are in need of an individual that is self-driven, high energy, organized, efficient, and well versed in Excel as well as all other Microsoft products. We are looking for someone to be flexible and highly collaborative in a fast paced environment. Please apply today! Hiring Range: $19.471-$21.635 hourly This position has an anticipated work schedule of 25 hours per week Monday-Friday. Please be advised this position may close on or after 10/07/2024 without advance notice, should we receive a sufficient number of qualified applications. Provides administrative and related support to the assigned program in the Children, Youth and Family Services Division of the Department of Human Services (DHS). Assists with the coordination and facilitation of services to clients and families. Essential Duties/Responsibilities + Provides administrative support and coordinates client related services in support of assigned program. + Connects clients with community resources, coordinates appointments and meetings with community professionals and assists clients in developing and implementing support systems. + Coordinates, oversees and documents client interactions and contact ensuring appropriate interaction as assigned. + Attends and testifies in DHS case court hearings based on intervention with clients as needed. + Arranges and provides transportation for clients to appointments, therapy, school, court hearings, etc. and assist with the purchase of necessary items as needed. + Participates in meetings and staffings as requested; attends training and workshops. + Provides support to caseworkers, supervisors and managers as needed. + Performs other duties as required. Supervision Exercised: This classification does not have supervisory authority and requires no supervision or direction of others. Supervision Received: Receives intermittent supervision. This classification normally performs the job by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor is expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically. Qualifications Knowledge, Skills & Abilities + Knowledge of casework practices, procedures, and guidelines. + Ability to understand and promote Family Centered Practice. + Ability to communicate and work effectively with co-workers, clients, other agencies, the public, and the courts. Ability to provide excellent customer service. + Ability to efficiently plan, schedule, and organize. + Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problem-solving skills. + Ability to accurately and efficiently complete the necessary paperwork, reports, and documentation. + Ability to work independently as appropriate. + Ability to use personal computer software applications such as Microsoft Office, including Word and Excel. + Ability to use standard office equipment to include computer, fax machine, copier, and telephone. + Maintain regular and punctual attendance. Required Education & Experience + High school diploma or equivalent education. + Six months of public contact experience in human services or a related field. + Substitution for public contact experience may include successful completion of a certificate program and/or college course equivalent to public contact in human services or a related field. Licenses/Certificates: + Must possess and maintain a valid driver's license and proof of automobile insurance as stated within El Paso County’s Personnel Policies Manual. Pre-Employment Requirements: + Must pass conditional post offer background investigation to include fingerprinting, motor vehicle record check, drug screen, and physical examination. Work Conditions Duties are performed in an office environment, clients' homes, schools, jails, court, etc. May be exposed to hostile family situations and individuals; exposed to unsanitary and hazardous conditions. Hybrid remote work environment dependent upon Department discretion and business needs. Reliable transportation is required as you will be utilizing your own registered and insured personal vehicle to transport clients as needed; mileage reimbursement is available upon request. This position may require evening and weekend hours. Local and non-local travel may be required. Occasional lifting of files, supplies, children: exerting 20 lbs – 50 lbs occasionally; 10 lbs – 25 lbs frequently, or up to 10 lbs constantly. This is a part-time position regularly working up to 25 hours per week. VISION El Paso County will be a trusted regional leader known for excellence in county service delivery. PURPOSE We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive. El Paso County is an E-Verify and Equal Opportunity Employer. El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen.