The position is responsible for supporting students from the MS MFin and MBA programs on all financial matters billing financial aid etc and will serve as the main student contact This includes but is not limited to all MBA and Specialty Masters programs at the Smith School of Business The position will assist in resolving issues andor incorrect charges on student bills assist with the FAFSA application process assist with outside loan inquiries serve in capacity of Smith as a representative for financial aid and billing processes and deliver presentations to prospective amp current students lead workshops and information sessions This position will act as the Financial Aid and Billing lead for the Masters Programs Office MPO and will act as the main liaison between the MPO and the Office of Student Financial Services amp Cashiering and the Office of Student Financial Aid The position will work directly with the Office of Student Financial Aid to improve efficiencies for the student financial aid experience and ensure all aid processes are correct each semester In addition the position will ensure billing processes are in kept up to date and student bills are accurate each semester The position will also be responsible for maintaining accurate and up to date information regarding tuition and fees and will conduct benchmarking to analyze financial trends across masters programs