Job Description Hours: Full-Time – 35 Hours Work Location: 30-30 Thomson Avenue, LIC, NY 11101 The NYC Department of Design & Construction, Operations Division seeks a highly skilled and motivated individual to serve as the Program Coordinator. Reporting to the Assistant Commissioner of Operations, the candidate will be responsible for supporting unit-wide reporting and collaborating extensively with internal stakeholders as well as other city agencies. The Program Coordinator will be responsible for collaborating with the unit’s Deputies and Supervisors to manage projects and analysis to foster data-driven decision making. They may also act as the point of contact for unit reporting and open data efforts. In addition, they will work/assist with T&I and Creative Services to update, maintain and improve Operations Intranet HUB webpages. Responsibilities include, but are not limited to the following: develop, maintain, analyze Key Performance Indicators (KPI); collect unit data from the Deputy Directors and Supervisors and prepare monthly unit-wide reports, develop and maintain reporting mechanisms for customer and client feedback. In addition, assist and support development of Standard Operation Procedures (SOPs) and work on the agency’s operating guidelines, prepare information requests on an ad-hoc basis using graphs, queries, reports, narratives, and spreadsheets. Authorization to work in the United States is required for this position. NYC Department of Design and Construction does not provide sponsorship for international employees for visa applications, extensions or status changes, including STEM/OPT visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position, at the time of application. All applicants, including City Employees: Please go to NYC Government Jobs | Explore Careers | City of New York, go to Search for Open Jobs, and type in the Job ID # listed above. Submit job application as prompted. Do not apply via Employee Self-Service (ESS), e-mail, mail, or fax your resume to DDC directly. Qualifications 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.