Program Coordinator Job Details Job Location Fresno - 119 N Calaveras - Fresno, CA Position Type Full Time Education Level High School Salary Range $68,640.00 - $68,640.00 Salary/year Job Category Nonprofit - Social Services Description POSITION SUMMARY: Person in this position will be responsible for the day-to-day operations of the GPD program. Essential Job Functions include but not limited to those listed below. ESSENTIAL JOB FUNCTIONS: + Administrative supervision of all staff assigned to the program. + Monitor adherence to the policies and procedures of the program. + Conduct monthly quality assurance reviews of the client files to ensure compliance with program standards. + Ensure that all educational groups, classes and services are provided as per contract requirements. + Responsible for ensuring facility compliance with health, fire, safety, and other regulatory standards. + Mediate client issues that cannot be appropriately resolved at the program level. + Ensure that the agency systems for collecting statistical data necessary for program evaluation, planning, justification, and staff training are collected as required. + Fill in for staff during times they may be unavailable due to illness, training, etc. + Provide daily, weekly, and monthly reports as requested. + Assist and monitor data collection and statistical reporting and complete Quality Improvement reports as requested. + Maintain relationships with VA/referring and supporting agencies and represent the agency at various community meetings as requested. + Must embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation. + Other relevant duties as assigned. Qualifications ESSENTIAL QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. + Ability to establish relationships with Veteran, health care teams, and community service providers + Must possess knowledge of Veteran benefits, housing challenges, employment barriers, and other Veteran issues, including the impact of mental health/substance abuse disorders on Veterans and their families. + Ability to exercise good judgment and discretion. + Ability to operate a computer and complete documents in Microsoft Word program formats with strong knowledge of Excel or the ability to learn. + Ability to respond as needed to crisis situations in an efficient manner. + Ability to work well in a team environment. + Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality. + Professional appearance and demeanor. + Must be culturally/linguistically sensitive to populations served. + Military/Veteran is preferred. + Must be able to successfully obtain and maintain a criminal background clearance + Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required; and + CPR Certification, First Aid Certification, and an annual Tuberculosis test. + During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you. EDUCATION and/or EXPERIENCE: + A minimum of 1 (one) year supervisory experience with knowledge of program performance indicators. + Graduation from an accredited four-year college with a degree in Addiction Counseling, Counseling, Social Work, Psychology, or a related fieldis preferred. + High School Diploma or equivalentis required. LICENSURE/CERTIFICATION: + Not applicable for this position. WORKING CONDITIONS: + Work is primarily performed in a transitional housing setting; and + Some outdoor activities may be required.