Program Coordinator
University of Miami
Current Employees:
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The Program Coordinator for UM Study Abroad promotes and coordinates activities for UM study abroad programs. This includes managing student recruitment, advising outbound and inbound students, application, enrollment, and pre-departure orientation; program operations; and program assessment and evaluation.
Specific Responsibilities:
+ Coordinates logistics and administration of study abroad programs
+ Assists in recruitment, marketing, and effective execution of programs abroad.
+ Assists with student tracking in program databases; compiles & analyzes data; prepares reports
+ Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc
+ Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates
+ Collects and tracks student forms and assists students in completing application requirements
+ Advises students regarding study abroad program selection, admissions, academic, career and development matters
+ Reads & evaluates admissions files and participates in candidate selection.
+ Interviews and screens applicants
+ Provides support to Global Ambassador program housed in Study Abroad
+ Assists in creating marketing materials in print and multimedia
+ Assist in development and uploading of website content for Study Abroad and UGlobal websites
+ Coordinates orientation sessions and assists in the production of orientation guides, materials, and other resources
+ Incorporates social media and networking into program/project aspects as appropriate
+ Strengthens partnerships with internal and external units by defining, promoting and marketing benefits of participation and involvement in programs
+ Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
+ Supports the office in development and implementation of program courses, activities, and materials
+ Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors
+ Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers and agendas
+ Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within UM
+ Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner
+ Assists the Director and Associate Director, as needed, in researching new customized or faculty-led programs in alignment with UM study abroad mission
+ Adheres to program/project mission, values, guidelines, and policies
+ Reviews programs/projects to increase efficiencies to support growth
+ Performs other duties as assigned
Minimum Qualifications:
+ High school diploma; Bachelor's in international studies, international education, or related field preferred
+ Minimum 1 year of relevant work experience; 3 years of professional work experience in study abroad and/or international program management and administration preferred
+ Prior experience studying, living, or working abroad
+ Experience working with university staff, students, and faculty
+ Demonstrated ability to successfully manage international initiatives for a student audience
+ Excellent oral and written communication skills
+ Excellent interpersonal skills
+ Intermediate knowledge of word processing, spreadsheet, email, and database software programs
+ Well-developed organizational skills and the ability to independently prioritize and handle multiple tasks, turning general instructions into specific action steps
+ Ability to quickly and effortlessly change direction based on new/changing priorities
+ Proven problem solving skills and attention to detail
Preferred Qualifications:
+ Excellent computer skills, including in-depth knowledge of spreadsheets, word processing, databases and presentation software packages
+ Experience with Terra Dotta/Studio Abroad software
+ Foreign language skills
+ Familiarity with regional and national education abroad networks and resources
+ A relevant combination of education and experience may be considered
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
A5
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