Job Description We're seeking a dedicated and detail-oriented Program Coordinator to join our Public Safety Platform team. This role is pivotal in ensuring the smooth operation, coordination, and support of our community. Supporting law enforcement agencies in their mission to enhance public safety through real-time data and technology. Day To Day: Act as the primary intermediary between law enforcement agencies and the community, advocating for and introducing the Connect program. Cultivate robust relationships with law enforcement, establish connections with businesses, and expand the Fusus ecosystem by augmenting private video contributions. Provide comprehensive guidance and mentorship to designated law enforcement counterparts (champions) to effectively engage with the community and garner support for the program. Assist champions in facilitating introductions to potential community partners and conducting meticulous technical assessments to ensure the smooth integration of CORE devices. Coordinate and schedule installations of CORE devices, ensuring seamless execution. Solicit and present community engagement materials to law enforcement clients for review and subsequent dissemination to the community. Collaborate with the marketing team to craft microsites tailored to law enforcement customers, offering the community a platform to procure hardware for participation in the Connect program. Prepare and deliver precise and timely quotations for products or services to clients, aligning with their specifications and requirements. Efficiently process incoming orders, meticulously capturing and inputting all details into the system Liaise with pertinent departments or teams to promptly fulfill orders and surpass customer expectations We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2+ years of experience in program coordination or in a customer success management role Excellent communication and interpersonal abilities relationship management is a vital portion of this role Foundational technology understanding: network implementation, IP based networks, access point networks, etc Salesforce or equivalent CRM experience Strong organizational and multitasking skills Knowledge of law enforcement operations and protocols Bachelors degree (preferably in Criminal Justice or Public Administration) and/or applicable experience Familiarity with CCTV technology and software Project Management Professional (PMP) certification Experience with data analysis and reporting tools Bilingual abilities null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.