The Program Coordinator is part of the Office of Undergraduate Medical Education’s (OUME) Longitudinal Elements team at the Vanderbilt University School of Medicine (VUSM). The program coordinator is responsible for completing a variety of tasks that effectively create positive teaching and learning experiences for faculty and medical students. The Program Coordinator partners with the team’s Senior Program Manager and assigned faculty on administrative and operational tasks involved in course delivery, including setup in the online learning management system, classroom preparation, triaging system issues, and tracking 2nd-year student progress for Foundations of Physician Responsibility (FPR2) in the MD program. This position also supports the administrative teammates and assigned faculty for Foundations of Health Care Delivery (FHD) for 3rd and 4th-year medical students in the Immersion Phase of the MD curriculum. Reporting directly to the Longitudinal Elements Senior Program Manager, the Program Coordinator will regularly collaborate with other course support staff, instructional designers, and VU and VUMC faculty.

 

About the Work Unit:

The Office of Health Sciences Education (OHSE) administers degree programs of the Vanderbilt University School of Medicine. The dedicated staff in OHSE work to provide a range of support including academic program administration, educational design and informatics, financial and administrative oversight, and student services. Our mission is to educate diverse, socially and culturally accountable future health-related professions leaders. Our students gain the knowledge, skills, and attitudes they will need to practice safe, effective, ethical, evidence-based, and patient/client-centered health care. They are prepared to work toward larger systemic changes, understand social determinants of health, and promote equity and justice within their local and global communities.

 

Key Functions and Expected Performance:

Executes the course creation, set-up, and delivery of Foundations of Physician Responsibility-Systems (Health Systems & Processes, Quality Improvement & Patient Safety, Health Policy & Economics, Informatics, Data Science, AI, & Innovation) and Foundations Health Care Delivery (Interprofessional Education, Advanced Communication, Public Health, and Population Health) within VSTAR, VUSM’s online learning management system. Will assist with other team-based courses (Foundations of the Profession) as needed. Contributes to the logistical course management process for assigned courses: importing course resources into VSTAR, assembling and delivering supplies, appropriately creating and duplicating a variety of tasks relative to active courses, and determining operational needs by collaborating with faculty and staff team. Assists staff team with the on-site classroom set-up for assigned courses, including directing student traffic to appropriate classrooms, attending sessions to answer inquiries by students and faculty, confirming technology is working appropriately, and materials are well-organized and available. Identifies, researches, and selects the facilities necessary for program activities such as specific classes or meetings through the online classroom management system (EMS). Oversees student tracking and correspondence (assignments, assessments, etc.) for assigned courses to confirm students are completing requirements in a timely and accurate manner. Actively monitors shared email inbox, providing timely and professional responses or direction as needed, ensuring quality program correspondence. With leadership input, recommends, implements, and tracks improvements for activities related to course management by routinely engaging in weekly meetings or other touchpoints to determine the most productive methods. Maps learning objectives of assigned courses in an online database to assist the medical school with tracking topical threads throughout the MD curriculum. Empowered to make on-site decisions to resolve problems brought forth by faculty and student participants, suppliers, and vendors. Other duties as assigned, including projects as time and interests allow.

 

Education and Certifications:

A high school diploma is necessary. A Bachelor’s degree from an accredited institution of higher education, or equivalent combination of education and experience is preferred.

 

Qualifications:

At least one year of work experience, preferably in an academic or healthcare-related setting, is preferred. Experience in program administration and coordination is preferred. Experience with a learning management system or other cloud-based or application system (e.g. databases, scheduling platforms) is preferred. Established computer skills, specifically basic functions of Microsoft Excel, are necessary. Demonstrated organizational skills (planning, tracking, and/or experience using tools to keep track of work) are preferred. Ability to work independently, take initiative, manage multiple tasks simultaneously, meet deadlines, and adapt to changing priorities are essential.