Somerville, Massachusetts, USA
3 days ago
Program Coordinator - CFCC Team North

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

To learn more about the incredible impact our employees have on the lives of children and families, click here: https://www.youtube.com/watch?v=DXedSArtYbg

Position Description

Under the general direction of the Senior Director of CFCC, plan, direct, oversee and manage the operations and staff within the program. Collaborate externally with referral sources to ensure a steady flow of eligible clients to the program. Oversee the services, education and/or treatment plans of the clients and their families to ensure they are high quality and are consistent with the goals of the program. Provide a safe learning environment for clients and their families.

How You Will Be Making a Difference

Plan, direct and oversee the activities within the program(s). Oversee all program(s) staff and provide regular one on one supervision to key leadership members. Ensure regular feedback and guidance are provided for employee development and enhanced productivity. Complete and/or oversee performance evaluations and performance management process. Participate in the selection and termination of staff. Promote a positive work environment. Work with Senior Director to assess, develop and implement program(s) services appropriate to the needs of clients and their families. Ensure services are coordinated and integrated. Regularly evaluate services and implement plans, with measurable outcomes, for continual improvement Establish, maintain and nurture working relationships with community agencies, and federal, state, and local agencies to ensure a steady flow of eligible clients to program(s). Establish, review and implement program(s) policies and procedures. In consultation with Senior Director, continuously consider new processes and initiatives to improve and/or expand services as appropriate. Maintain effective working relationships with agency staff. Leverage the breadth and depth of agency resources available to ensure the successful management of the program(s). Responsible for compliance with policies of the agency at the Program(s) level. Participation in program/agency meetings that address clinical, financial, policy, and procedure issues relevant to the program(s). Participate in the development and implementation of the annual operating budget for the program(s). Monitor performance against approved budget allocations, investigate variances, and implement corrective actions as necessary. Communicate with Senior Director on issues related to budget or budget requests. Oversee the intake and discharge process and ensure all appropriate paperwork and all data entry is completed and delivered in a timely, efficient manner. Maintain program(s) census and ensure program(s) is following relevant agency guidelines. Oversee risk management and participate in crisis resolution. Review, approve and process critical incident reports to Quality Management and appropriate staff. Develop and prepare various reports as required, such as program(s) updates and share appropriate feedback with staff. Provide information on program(s) goals and objectives, treatment plans, resources and other pertinent information to appropriate collaterals as needed. Attend monthly/quarterly meetings and represent program(s) and agency at internal and external meetings. Act as a liaison to providers and community resources. Provide rotating coverage to assure 24/7 on call program(s) support Provide support to clients and families in the program(s) Will need to occasionally travel within service delivery area

Education and Experience

Proven leadership and management experience in a multi-disciplinary setting required Masters Degree in Social Work, Human Services and/or Education required Professional license required Clinical experience required Prior experience in the field of Child welfare and/or child mental health preferred Knowledge of Child Welfare system and State agencies Proficient computer application skills required

Valuing Diversity

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

Generous time off including up to 20 days per year for new full-time employees, plus 11 holidays, 5 sick days, and 2 personal days Health and Dental Insurance that is effective immediately upon hire Extensive training to new staff Tuition reimbursement of up to $2,400 per fiscal year 403(b) Retirement Plan with employer match Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance And more!
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