Overview The Program Director, Student Engagement for the new Masters of Science Artificial Intelligence Systems (MSAIS) program focuses primarily on recruiting prospective students for Touro University's Graduate School of Technology (GST). Key responsibilities include student outreach, managing admissions, processing acceptances, and handling immigration matters. The position also involves supporting current graduate students with course registration, financial aid, academic advisement, retention efforts, and graduation preparation. Additionally, organizing professional workshops and presenting the program at appropriate events Responsibilities + Recruitment: Develop and implement recruitment strategies for prospective students. + Promote GST programs through open houses, career fairs, and other outreach efforts.Proactively engage potential students via calls, emails, and texts. + Track and manage inquiries using a CRM system, providing regular updates to the Dean and management. + Collaborate with the committee to enhance CRM system usage. + Evaluate competitive programs to optimize recruitment strategies. + Participate in marketing initiatives, including weekly committee meetings. + Respond to inquiries via email, phone, chat, and other communication platforms. + Guide applicants through the admissions process, reviewing application materials and financial records. + Present GST programs at open houses and information sessions. + Make admissions decisions in line with program requirements. + Assist students with immigration processes and recommend I-20 status as appropriate. + Supervise graduate student workers and delegate tasks accordingly. + Student Support: Welcome new students, help them adjust to classes, and provide ongoing advisement. + Present program details at orientation for incoming students. + Assist students with navigating financial aid when necessary. + Meet with students regularly to address concerns and provide guidance. + Advise on course selection and registration. + Collaborate with academic leadership to support at-risk students. + Monitor student performance and recommend academic probation for low-performing students. + Assist the Dean and Program Chairs with daily operations and assume responsibilities in their absence. + Work with the Registrar’s office to ensure accurate student records. + Maintain up-to-date student information in the school’s database system. + Collaborate on developing academic schedules and new programs. + Coordinate guest speaker events in graduate courses. + Serve on the commencement planning committee and assist with capstone presentations for graduating students. Qualifications Education/ Experience + Bachelor’s degree required. + 3 plus years of experience in academic recruitment and/or student engagement highly desired. + Experience in international student support highly desired. + Familiarity with CRM systems and database management. Knowledge/ Skills/ Abilities + Strong organizational and customer service skills. + Ability to multitask and prioritize effectively. + Excellent interpersonal and communication abilities. + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Travel + Occasional travel to educational and career fairs in NY metro area. + Extensive Use of Computers. + Extensive time sitting and standing (at career fairs). + Ability to transport career fair materials, as needed. Maximum Salary USD $75,000.00/Yr. Minimum Salary USD $60,000.00/Yr. Touro University offers a comprehensive benefits package for full-time employees which includes: + Full range of Health Plans + Medical Plans (choice of EPO, PPO, High Deductible HSA) + Flexible Spending Accounts (FSA) + Dental Plans (PPO & HMO) and Vision Plan + Dependent Care and Transit Programs + Life Insurance, AD&D and Voluntary Supplemental Life Insurance + Short-term and Long-term disability programs + Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment) + Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children + Employee Assistance Program + Early-Release Fridays (upon approval) + Generous Paid Time Off + Vacation, Sick Leave, Personal Leave & Floating Holiday + Annual Holiday Schedule All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first. Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment. Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 3 Times Square, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330. Job Locations US-NY-New York ID 2024-11271 College TUNY - Graduate School of Technology Position Type Full-Time Schedule Shift Monday-Thursday: 9AM-5:30PM, Friday 9AM-2PM Hours Per Week 36.5 Travel As needed Category Academic/Program Support FLSA Status Exempt Location : Country US