Deerfield, Illinois, USA
3 days ago
Program Director
Job Summary:

Responsible for the execution of major retail roll out programs across the Company including but not limited to the program communication, scope, schedule and budget. Manages the end to end program delivery and serves as the communication link between the program execution team and the business owner of the program. Responsibilities include nationwide roll outs numbering up to 5,000 sites, oversight and coordination of all stakeholders as part of $300+ million dollar budget, total program management and ensuring the program is ‘ready to sell’ the new product or service as designed by the business owner..

Job Responsibilities:Develops the strategic aspects of large/complex projects and is responsible to mitigate risks of delivery of an on-time and on-budget program/rollout. Directs multi-location store retail programs, such as fixture installations, content additions, and site upgrades. Understands implications of choices and is able to guide clients to the best solution for their situation.Develops and manages program communications to ensure all key stakeholders are kept connected to program status, issues, risks and program needs.Communicates effectively with clients to identify needs and evaluate alternative business solutions and strategies. Defines ways to increase customer satisfaction and deepen client relationships. Is the key person responsible for communication on program health to program owners.Directs multiple internal and external stakeholders on program plan including its development, execution, quality control, and lessons learned activities. Reviews high-level deliverables across program/project management function and ensures project work plans are appropriate to meet changing needs and requirements.Hires and manages external GC’s and fixture installation vendors. Develops, implements, and maintains sound project administration practices/procedures to minimize customer and business impact during work. Maintains safe and high quality construction practices and looks for and implements continuous improvement practices for future programs.Develops and implements strategic objectives for program/project administration that are aligned with the strategic initiatives.Responsible for program budgets and financials. Ensures resources/budgets are available to meet stakeholder needs for planned projects and holds team members accountable for individual team budgets. Delivers project close outs in a timely fashion.Ensures exposure to risk is minimized on all projects. Leads the program team to effectively manage changes with the program execution team.Develops, implements, reviews, oversees and ensures methodology and project standards.Ensures project managers are utilizing communication tools, such as online project management, to keep program stakeholders up to date, and provide visibility to program health. Assist in the development of tracking tools necessary to meet the changing needs of the programs.Directs the activities of internal and external project managers executing programs at in the field. Day to day responsibility of 10 -20 project managers located nationally.Oversees multiple external consultants working on client engagements within area. Ensures team members are well informed, at all times, of changes and news worthy events within company. Effectively communicates relevant practice information to superiors. Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual.
About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.


Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
Confirm your E-mail: Send Email