Outreach Development Corporation Outreach is a non-profit organization that helps people address the issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training and tools to build healthy lives . Our mission is to inspire individuals and families to achieve a life of unlimited potential by developing and delivering the highest quality evidence-based behavioral health services and training. For more information, please visit www.opiny.org. Position: Program Director-Ridgewood, NY The Program Director is responsible for the overall daily operations of the residential, administration, site management, and clinical aspects of the program. As a key member of Outreach’s leadership team, the Program Director works diligently with a dynamic interdisciplinary team to ensure program outcomes are met and service delivery systems encompass the vision, mission and values of the Company to ensure client’s have access to quality care. Job Scope Leadership and Program Management: + Models strong leadership through internal communication working with their peers by sharing information and resources as well as working together to effectively problem solve + Oversees program scope of service, design, scheduling, and ongoing program development + Monitors program census and patient day targets + Tracks and evaluates service delivery and outcomes (IPMES) + Works with the VP to ensure the quality/effectiveness of the intake flow (from inquiries to assessments to treatment admission); influences marketing decisions (internal and external) + Responsible for physical plant oversight and management of Company resources + Responsible for oversight and management food services + Oversees community management and monitors the productivity of service delivery at the counselor level + Ensures ongoing and accurate input of electronic data + Represent the Company on a county basis through relationships with referent agencies, schools, and courts Compliance and Quality Assurance: + Monitors quality of care through reviews of service delivery and treatment outcomes + Monitors and oversees quality assurance and compliance with OASAS and Company requirements + Monitors and oversee scheduling of program meetings specific to, UR, Case Conference, Internal Audit, Etc. + Ensures accountability for ongoing monthly reporting + Participates in leadership meetings, QA/QI committees/ audits to ensure effective problem solving + Monitors staff and client satisfaction surveys + Sets and monitors services specific targets and outcomes Staff Management and Effectiveness: + Provides effective and efficient scheduling of staff to effectively operate the program + Responsible for Caseload Assignment to maximize treatment outcomes + Performance Evaluation and Professional Development + Manages personnel by interviewing, hiring, evaluating, supervising, and developing the most qualified individuals to work as direct service professionals + Ensures time cards, payroll and personnel procedures are followed + Other tasks assigned as needed by the supervisor Qualifications + Advanced degree ( LMSW, LCSW, LMHC or higher preferred), with at least 3-5 years of strong program management and supervisory experience working in an OASAS funded facility is plus. + Unwavering commitment to quality programs and data-driven program evaluation + Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, set and achieve program objectives. + Strong networking and public relations skill with the ability to engage a wide range of stakeholders, populations, and cultures + Action-oriented, adaptable, and innovative approach to program planning + Ability to work effectively in collaboration with diverse groups of people Position Status This is a full-time exempt position . Exempt employees are defined as employees who, based on duties performed and manner of compensation, shall be exempt from the Fair Labor Standards Act (FLSA) minimum wage and overtime provisions. Exempt employees are salaried and expected to work any hours above and beyond their regular schedule necessary to ensure completion of all tasks in a timely manner. This position may require additional hour as needed in response to program need, which included rotating weekend work. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must have the ability to travel among assigned sites as needed. There may be long periods of standing, sitting, and computer usage. The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Outreach is an equal opportunity employer. The agency does not discriminate on the basis of race, color, gender, socio-economic status, marital status, national or ethnic origin, age, religion or creed, disability, or political or sexual orientation. Diversity is celebrated as a strength at Outreach.