Program Director Job Details Job Location Miami - 5200 Blue Lagoon Drive - Miami, FL Position Type Full Time Education Level 4 Year Degree Salary Range $120,000.00 - $140,000.00 Salary/year Description Position Summary: The Child Welfare Program Director is responsible for the strategic leadership, management, and oversight of child welfare programs aimed at safeguarding children and supporting families. This role involves developing and implementing policies, supervising program staff, ensuring compliance with relevant regulations, and collaborating with community stakeholders to enhance service delivery. The Director is committed to promoting the safety, permanency, and well-being of children within the community and will improve program effectiveness, service delivery and outcomes for the children in the Child Welfare system. Essential Job Functions: + Provide strategic leadership and oversight to Case Manager Directors, ensuring the effective delivery of high-quality child welfare services. + Establish program goals, policies, and procedures that align with best practices, regulatory requirements, and the mission of WestCare Foundation. + Monitor and evaluate program performance, implementing data-driven strategies for continuous improvement and service excellence. + Lead performance improvement initiatives, ensuring compliance with HIPAA, Professional Ethics, Consumer Rights, and Confidentiality policies. + Represent the organization in multidisciplinary team meetings, community partnerships, and policy discussions to enhance child welfare outcomes. + Supervise and mentor Case Manager Directors, providing guidance on case management practices, crisis intervention, and permanency planning. + Oversee staff development initiatives, ensuring that directors and their teams receive ongoing training, coaching, and professional growth opportunities. + Evaluate staff performance and implement improvement plans to maintain high standards of service delivery. + Foster a culture of accountability, collaboration, and trauma-informed care across all child welfare teams. + Ensure adherence to federal, state, and local regulations, including CCWIS documentation and compliance with mandated timeframes. + Utilize Stabilify data systems to track program performance, ensure regulatory compliance, and drive decision-making. + Conduct regular program audits, case reviews, and data analysis to ensure efficiency and adherence to best practices. + Oversee the development and execution of permanency plans, ensuring children achieve stability through reunification, adoption, or other permanent placements. + Ensure Case Manager Directors facilitate meaningful connections for youth with kin, fictive kin, and mentors to support long-term stability. + Direct the coordination of safety management services, crisis intervention strategies, and in-home safety planning. + Provide leadership in reducing the time children spend in foster care by expediting reunification efforts and adoption processes, particularly for children with special needs. + Strengthen partnerships with foster and adoptive families, ensuring placement stability and comprehensive support services. + Develop and maintain strategic partnerships with legal services, behavioral health providers, and community organizations to enhance service coordination. + Act as a stakeholder for child welfare policies that improve service delivery and protect the rights of children and families. + Collaborate with educational systems to support the academic success of children, ensuring access to individualized education plans and necessary resources. + Represent the organization at court hearings, legislative meetings, and stakeholder engagements to promote best practices in child welfare. + Utilize data-driven approaches to assess program impact, identify trends, and implement evidence-based improvements. + Serve as the primary spokesperson for the program building relationships with community stakeholders, policy makers, funders, and major donors. + Assist in the development and implementation of a comprehensive fundraising strategy including grants, donations, and corporate sponsorship and government funding + Stay informed of child welfare policies, trends and best practices to guide program growth + Provide regular updates and reports to agency leadership on program impact and strategic initiative. Qualifications Essential Qualifications: Certifications/Licensures: + Certification as a Certified Case Manager (CBHCM or CWCM) in good standing by an agency approved and recognized by the Florida Certification Board is required within 6 months from the date of hire.Preference will be given to those candidates who are currently Certified Education: + Master's degree in Social Work, Public Administration, or a related field, with at least eight (8) years of managerial experience in human services or child welfare programs preferred; or + Bachelor's degree in Social Work, Human Services, or a related field, with at least ten (10) years of managerial experience in human services or child welfare programs is required . Experience and Competencies: + Bilingual Preferred + Valid Florida Driver’s license and reliable transportation + Availability to work a flexible schedule as required by the department, including nights and weekends. + A minimum of 8 years experience of managerial experience in human services or child welfare programs + Proven experience in leading programs preferably in child welfare, social services and nonprofits sectors + In-depth knowledge of child protection laws, foster care, adoption and family preservation programs. + Experience in designing, implementing and overseeing child welfare programs + Experience in developing and executing long term organizational strategies. + Extensive practice in managing budgets, fundraising, and financial sustainability efforts. + Familiarity in engaging in policy development, lobbying, and advocating for child welfare issues. + Knowledge in collaborating with government agencies, donors, community partners, and families. + Handling organizational crisis, child safety concerns, and emergency interventions, + Ability to inspire teams, set clear mission and drive impactful changes. + Deep understanding of at-risk population and families, with a commitment to improving their well-being. + Strong ability to convey messages to varied audiences, including stakeholders, policymakers, and media. + Skills in budgeting, fundraising, and financial stewardship. + Forward-looking mindset to anticipate challenges and opportunities. + Understanding multifaceted populations and welcoming environments + Ability to perform partnerships with government agencies, nonprofits, and community leaders. + Quick effective decision-making, especially in high-pressure situations. + Commitment to ethical leadership and child welfare best practices. Working Conditions: + Work is primarily performed in an office or community setting. + Some outdoor activities may be required. Essential Physical and Mental Demands of the Job The employee must be able to perform the following essential duties and activities with or without accommodation: Physical Demands: + Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques. + Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly. + Requires hearing: Hearing is required to receive and communicate detailed information through oral communication. + Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility. + The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee. Mental Demands: + Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions. + Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions. + Requires the ability to work under stress and in emotionally charged settings. + The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.