CuraScript SD a wholesale pharmaceutical distributor that provides customized business solutions and access to specialty drugs to community physicians, specialty pharmacies, and health systems; it is a wholly owned subsidiary of Express Scripts, Inc. – a Cigna Company.

CuraScript SD is seeking an experienced and highly motivated Program Governance Lead to join its technology team.  This role will be part of the implementation and define the program governance model for CuraScript SD post implementation. The program governance lead is responsible for PMO operations support across the enterprise including project/program governance, portfolio management, project financial management, and continuous process improvement. Ensure governance and best practices are followed including risk and issue management, interdependency management, and change control. Provide thought leadership aimed at advancing project management maturity across the enterprise. Coordinate with the business for the organization of strategic initiatives and assist in the prioritization of release strategies and major programs.

Responsibilities:

Develop/deploy a program governance framework to effectively manage the IT project portfolio

Maintain standard processes for project requests, evaluation, and funding to ensure approved projects are aligned with CuraScript SD’s business goals and objectives

Publish project plan guidelines and controls that span all project stages from initiation through transition to operations including go-live and cutover strategies

Maintain a process for recording and communicating risks identified during the project

Provide guidelines for managing and resolving issues, dependencies, and constraints that arise during project delivery and ensure that impacts are analyzed affecting delivery and or resourcing

Embed organizational change management into project management processes to ensure adoption and successful business delivery including planning for change, managing change, and reinforcing change as well as communication planning

Lead planning activities that drive demand forecasts of projects, complexity, resourcing, and delivery to determine capacity requirements for the PMO; collaborate with peers to provide a consolidated view for senior leadership

Establish guidelines to clearly define scope and capturing the business objectives associated with project requests and enhancements to implemented systems

Define a structured approach for documenting, evaluating, and approving the preliminary scope of work

Define and manage gate controls and processes for scope alignment and stakeholders’ approval throughout delivery

Facilitate pre- and post-implementation return on investment and benefit measurement and reporting working with finance and business partners

Coordinate efforts with PMO leadership, Business Relationship Managers, and Architects to develop multiyear roadmaps across CuraScript SD for strategic planning purposes as well as regular production maintenance and Technology for Technology initiatives as well 

Facilitate demand intake process across IT, to implement refined prioritization and scoring models for better assessment of requests

Provide transparency into the entire portfolio of investments, and enable key decision makers to prioritize demand based on strategic objectives, risks, dependencies and potential constraints in the supply of resources and report on a regular basis to various stakeholders

Drive improved maturity of IT project financial capabilities, by bringing together planning, budgeting, accounting, financial reporting, internal control, auditing, procurement, disbursement and the performance of the project with the goal of achieving the project’s objectives and managing project resources efficiently

Enhance or procure the proper tools to coordinate programs and enhancements as well as technology initiatives to enable forecasting, resource allocation and project/program delivery

Maintain fiscal processes and reporting for controlling portfolio costs against annual plan and forecast

Ensure all programs and projects maintain accurate financial forecasts to drive consistent, transparent and accurate portfolio forecasts

Provide guidance as to how project managers should confirm the overall budget is broken down into categories or groups identifying initial baseline budget

Collaborate with external vendors and service providers to ensure SLA’s are being met. Ensure contractual obligations are being met and reported

Overall Experience:

Bachelor’s degree in information technology or 8+ years of hands-on experience working in Portfolio/PMO management, 8+ years of hands-on experience managing resource allocation and aligning with demand pipeline, 8+ years of hands-on experience managing multi-tiered program budgets

Hands on experience with Jira/Kanban or related project and program management tools

PMP certification required or relevant experience with managing large scale portfolios

Experience with agile and waterfall delivery methodologies

Experience/understanding with ERP implementation processes (i.e. planning, blueprinting, go-live, Hypercare)

Experience managing program go-lives and cutover strategies

Demonstrated strong organizational skills with strong PC literacy with Microsoft applications (Excel, Word, PowerPoint) and project management software

Must be highly customer focused with a demonstrated commitment to customer care and building long-term relationships

Excellent written and oral communication skills

Demonstrated track record on managing concurrent projects/initiatives through others

Additional Qualifications

Knowledge of SAP S/4 HANA preferred

Knowledge of supply chain management preferred

Experience in supply chain management preferred

Experience in wholesale pharmaceutical distribution or life sciences preferred

Experience with SAP Solution manager preferred

Completed at least one end to end ERP implementation

Big four consulting preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.