Job Title: Program Implementation Manager

Job Description/Overview: 

Gordian is seeking a detail-oriented and self-motivated candidate to join our Program Design & Contracts (Implementation) team. This team focuses on building relationships with new customers, establishing Job Order Contracting (JOC) programs, and supporting ongoing customer development and retention. As a key representative of Gordian, you will support customers through the transition from the sales cycle to a fully operational JOC program.

Are you a dynamic and experienced individual who manages competing priorities well? If so, this opportunity may be for you. The ideal candidate will have strong collaboration, presentation, and interpersonal skills, along with a proven ability to build relationships and deliver quality results. The successful candidate will demonstrate software proficiency and strategic thinking in relation to new customers and scaling our business.

This role requires up to 40% travel and experience in construction procurement, preferably as a public practitioner. Excellent time management skills and an innovative approach are essential. The Implementation Manager will oversee the program implementation process, manage multiple projects simultaneously, and continuously seek ways to improve our business practices using the Fortive Business System (FBS) toolkit.

Key Responsibilities: 

Program Implementation Oversight: Oversight and responsibility for the entire program implementation process as assigned. Utilize internal systems, checklists, and reporting tools to manage multiple projects and Implementations simultaneously. Ensure the delivery of high-quality results for our customers and the organization. Customer Engagement: Represent Gordian to new customers in a professional and competent manner. Coordinate, develop, and guide in person kickoff meetings. Build and maintain strong relationships with customers to ensure successful program implementation outcomes. Cross-Departmental Collaboration: Work across departments internally to ensure successful handoffs and seamless program implementation execution. Collaborate with various teams (sales, operations, tech dev, contractor outreach, operations administration, Accounts Receivable) to facilitate a seamless implementation process and achieve company deliverables. Customer service mindset in every internal interaction. Take full ownership of facilitating actions plans and checklist with cross-functional departments tied to the program implementation of new customers.  Work with our operations team to complete software setup, ensuring seamless integration and functionality for new customers and contractors.  Facilitate new and existing product demos for new and potential customers.  Collaboration with additional teams as assigned (within Gordian or FAL group – Facilities, Assets, Lifecycle) to improve our standard of doing business and the customer experience. Analysis and Reporting: Analyze documents, processes, and situations to identify areas for improvement using FBS to ensure new customer implementation success. Prepare and present reports on implementation status, outcomes, and lessons learned to internal teams and executive leadership, as required. Ability to review and understand procurement code (ex. Federal Acquisition Regulations, Code of Federal Regulations and cooperative purchasing regulations)   Software and Systems Management: Leverage multiple systems to achieve desired outcomes and ensure project success.  Demonstrate capabilities to learn and effectively use various software systems relevant to the implementation process. Experience with change management, workflow mapping, UAT (user acceptance) testing, and software rollout. Standard Execution Procedures: Facilitate the standard execution procedure process with our operations team and new customers. Develop an Understanding for the customer’s processes and identify how Job Order Contracting (JOC) will work within their system. Ability to articulate procedures in training sessions or presentations as needed. Continuous Improvement: Maintain a continuous improvement mindset, always looking for ways to enhance our business practices through FBS. Conduct sales handoffs, mid-stream, and after-action/implementation reviews to identify lessons learned, areas for improvement, and process wins to build on.  Deliver an organized handoff to our operations group as implementation ramps down. Provide training and updates to standard business practice as directed

Qualifications: 

Willingness and ability to travel up to 40%. Highly organized ability to handle competing priorities  Punctual  Skill in planning ahead to properly manage workflow  Software Proficiency – experience leveraging multiple systems   Experience in procurement, preferably as a public practitioner. Ability to demonstrate integrity within a corporate structure, and in a team environment Proven ability to work in multiple systems to produce a finished work product Excellent presentation skills with the ability to convey information clearly and professionally. Strong interpersonal skills to build and maintain relationships with customers and colleagues. Ability to demonstrate strong customer service skills along with excellent oral and written communication skills. Strong ability to collaborate effectively with internal and external stakeholders. Strong work ethic with the ability to get things done as an individual contributor. Self-directed, able to complete assignments with limited supervision and independently Ability to analyze documents, processes, and situations to identify areas for improvement. Experience leading group meetings, identifying key points, and establishing action items/next steps.

Preferred Qualifications: 

Bachelor’s degree in business administration, Supply Chain Management, or a related field. Relevant certifications in procurement or project management (e.g., PMP, CPPB, DBIA, CJE) are a plus.

Fortive Corporation Overview:

 

 

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Gordian

Gordian is the world’s leading provider of facility and construction cost data, software and services for all phases of the building lifecycle. A pioneer of Job Order Contracting (JOC), Gordian’s offerings also include our proprietary RSMeans data and Sightlines Facility Intelligence solutions. From planning to design, procurement, construction and operations, Gordian’s solutions help clients maximize efficiency, optimize cost savings and increase building quality. Gordian is a part of the international business group Fortive, with 26,000 people employed worldwide.We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. EOE/AA/M/F/Vets/Disabled.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.

Pay Range
The salary range for this position (in local currency) is 71,100.00 - 132,100.00