Program Manager, Amazon Vendor Service
Amazon.com
At Amazon, we believe that empowering our teams with the right tools and insights creates meaningful business impact. Our mission is to enable AVS team members to better serve our vendors and foster a vendor-centric work culture. By championing the adoption of the right mix of tools and ensuring they meet the needs of our users, this role will play a critical part in shaping how we collaborate, scale, innovate, and succeed together.
Key job responsibilities
• Drive User Engagement: Build awareness and enthusiasm for tools and new mechanisms among different user cohorts through tailored engagement strategies, training, and communications.
• Product Marketing: Develop and execute marketing initiatives that highlight the value propositions of focused tools and product features, ensuring adoption is driven by clear benefits and ease of use.
• Feedback Collection and Analysis: Actively solicit user feedback to understand pain points, improvement opportunities, and unmet needs, translating insights into actionable plans.
• Cross-Functional Collaboration: Partner with product and tech teams to address critical barriers to adoption, ensuring timely resolution of issues.
• Metric Tracking and Analysis: Define, monitor, and report on key metrics to evaluate adoption progress, user satisfaction, and the overall tooling impact on team effectiveness and business performance.
• Foster a Vendor-Centric Culture: Advocate for processes and tools that put vendor relationships at the heart of teams' workflows.
About the team
Japan Consumer Innovationの社員インタビューはこちら
Employee Interview for Japan Consumer Innovation
Key job responsibilities
• Drive User Engagement: Build awareness and enthusiasm for tools and new mechanisms among different user cohorts through tailored engagement strategies, training, and communications.
• Product Marketing: Develop and execute marketing initiatives that highlight the value propositions of focused tools and product features, ensuring adoption is driven by clear benefits and ease of use.
• Feedback Collection and Analysis: Actively solicit user feedback to understand pain points, improvement opportunities, and unmet needs, translating insights into actionable plans.
• Cross-Functional Collaboration: Partner with product and tech teams to address critical barriers to adoption, ensuring timely resolution of issues.
• Metric Tracking and Analysis: Define, monitor, and report on key metrics to evaluate adoption progress, user satisfaction, and the overall tooling impact on team effectiveness and business performance.
• Foster a Vendor-Centric Culture: Advocate for processes and tools that put vendor relationships at the heart of teams' workflows.
About the team
Japan Consumer Innovationの社員インタビューはこちら
Employee Interview for Japan Consumer Innovation
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