Description Amazon's Transportation Engineering Services (TES) Group is seeking a highly motivated and experienced Building Information Modeling (BIM) Program Manager to oversee BIM and construction software implementation across our North America fulfillment network. The Program Manager will play a critical role for defining process within the Transportation Execution team and benchmarking against different business units globally. They will be responsible for defining Amazon values and technology with the best of lean management and six sigma to achieve excellence. The team will benchmark processes across Pre-Construction, Construction, Engineering, and Start up. Key job responsibilities • Utilize Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems. • Drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation. • Ability to motivate others to achieve impeccable quality in an explosive growth and deadline-driven environment. • Diagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort. • Responsible for leading and driving process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts. • Create global best practice documentation and facilitate sharing across the globe. • Maintain close relationships with internal stakeholders and understanding our highest priority execution pain-points and opportunities, which will translate into benchmarking initiatives that improve processes, tools, and team capabilities. • Provide feedback for engineering concepts, Request for Proposal development for Material Handling Equipment as well as Construction efforts. • Manage vendors to follow Amazon expectations. About the team You will be part of the program management team leading the BIM/ACC program efforts under Benchmarking supporting the Transportation Engineering Services (TES) group. TES group is comprised of leaders delivering on projects comprising but not restricted to Construction and Design, Operations Engineering and Vendor Management. The Benchmarking and Analytics group that you will directly be a part of, leads continuous improvement across the various stages of the project lifecycle against industry standards and using data analysis to drive decision making. Basic Qualifications - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Bachelor's degree Preferred Qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.