Chicago, IL, US
19 days ago
Program Manager, DCPD Health and Safety
The Data Center Planning and Delivery Health and Safety team is looking for a motivated and organized individual to support the authoring and launching of our growing safety management program. This includes iterations to policies, standards, procedures and guidelines from the architecture elements of leadership, planning, support, operational controls, performance management and continuous improvement. The person in this role will author a mix of first of kind and make iterations to various levels of policies, standards, procedures, mechanisms and design tooling. This Program Manager is a tactical and strategic impact role, which will establish strategy in three year plans, annual goal setting, and prioritization of program development/deployment across multiple orgs. Partnering with Construction, Controls, Commissioning, Critical projects, field health and safety teams, procurement orgs and legal teams, this role connects the dots between teams with practical program solutions which improve on health and safety performance. This role will oversee H&S tooling & features within Procore, interface with systems and intelligence teams to turn data into intelligence for the business. This role will contribute to health and safety forums with suppliers, author narratives to gain buy-in and support for targeted actions, and interface with multiple levels of the organization.

Key job responsibilities
- Author comprehensive programs, policies, standards, tools and mechanisms for improving health and safety at AWS.
- Structure H&S management system to the AWS Safety Management Program governance, and ISO 45001 structure.
- Identify management system gaps and prioritize needs according to the architecture elements of Leadership, Planning, Support, Operational Controls, Performance Management, and Continuous Improvement.
- Responsible to ensure program compliance to regulatory jurisdictions, and conformance to AWS policies.
- Align the global strategy, structure documentation regionally and apply H&S programs locally ensuring clear and concise communication and deployment plans are delivered to.
- Establish score cards on H&S performance for the business to have clear read on how they are performing.
- Complete ad hoc site visits to first hand see the application of your programs, intaking any and all feedback for iterations.
- Prepare monthly and quarterly program deployment reports
- Monitor and update changing regulations and industry trends that may influence H&S programs.
- Develop weekly, monthly and quarterly business updates of KPI’s.
- Domestic & international travel up to 25-40%.

A day in the life
You will use data and anecdotes to programmatically address H&S risks, trends, concerns, actions. You will create the materials others use to manage H&S in the business. You will intake escalations when users have questions on program requirements, intake and track program needs from a global workforce, listen and address confusion through press release and FAQ documents so the end users know how to use your programs.
You will apply your knowledge of the jurisdictional requirements, regional best practices, cultural norms, and location specific characteristics to improve DCPD activities in H&S by jumping in and showing the business “this is what the data is telling us, and here is a program/policy/procedure/guideline/tool to get it done.”

You must be an effective communicator, sending clear, concise and consistent messages verbally, in written form, and/or public speaking forums. You will play a key role in deploying mechanisms that manage H&S, while developing competencies and ownership of H&S in the business. You must have diplomacy, patience and tact to earn trust in relationships to effectively advise, instruct and challenge DCPD teams on H&S.

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
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