Description Amazon Global Engineering Services (GES) is seeking a detail-oriented, analytical, innovative, hands-on, and customer-obsessed Program Manager (PM) with a strong background in communications, capable of providing program management support in a fast paced and highly ambiguous environment. · As a Program Manager, you will manage and support multiple initiatives simultaneously while working quickly to deliver results. · In this role, you will be required to engage with a cross-functional team of leaders to identify metrics and data sources, develop key performance indicators, provide insights and analytics, and manage execution plans. · You must be a highly-effective communicator, capable of leading meetings, owning recaps and tracking milestones to pull work forward. · You will be responsible for identifying and addressing pain points of the business using LEAN and other similar techniques. · You will conduct data analysis to identify recurring issues and implement significant process improvement projects within the team and larger business function. · You will be responsible for creating and implementing a long-term communication strategy for the organization. · You will be responsible for planning, executing, and managing communication projects. This includes developing project plans, collaborating with internal and external teams, managing stakeholders, identifying issues, creating key messages, and keeping up to date with best practices in the communications field. · You will be responsible for planning, executing, and managing communication projects. This includes developing project plans, collaborating with internal and external teams, managing stakeholders, identifying issues, creating key messages, and keeping up to date with best practices in the communications field. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - A 4 year degree in Communications, Public Relations, or similar is preferred, along with multiple years of work experience in the communications field. - Tenured experience in the Communications field. Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.