Are you passionate about protecting Amazon's Vendors and their businesses? Join our team safeguarding vendor accounts from unauthorized activities across Amazon's global marketplace. We're looking for a Program Manager to help build and optimize systems that protect hundreds of millions of e-commerce transactions worldwide.

Key job responsibilities
• Bachelor's degree or equivalent practical experience
• 3+ years of program/project management experience
• Experience leading cross-functional technical projects
• Strong data analysis and problem-solving skills


A day in the life
Program Leadership & Execution
• Drive end-to-end delivery of security features, services, and systems through cross-functional collaboration
• Develop project roadmaps, including resource allocation, milestones, and launch schedules
• Manage risks, dependencies, and trade-offs while balancing business needs with technical constraints
• Track and report on key metrics, creating action plans to address gaps

Stakeholder Management & Communication
• Partner with Risk Investigators and engineers to optimize security controls and friction points
• Lead weekly metrics reviews focusing on investigation quality, SLAs, and system performance
• Build relationships with global process owners, site leaders, and operations managers
• Develop and maintain clear documentation and Standard Operating Procedures (SOPs)



About the team
We are a diverse, cross-functional team of software development engineers, operation specialists, product and program managers working to ensure Amazon Vendors can safely grow their businesses. Our mission combines customer obsession with innovative technical solutions to complex security challenges.