Description We are offering an opportunity for a Program Manager, Quantitative Research Operations to join our team. The role involves managing the internal survey program, translating research needs, and driving innovation to enhance efficiency. As a part of this role, you will be expected to interface with different internal teams and external partners and contribute to the development of a streamlined survey review process. Responsibilities: • Oversee the day-to-day operations of the survey review and approval process to ensure overall survey health • Effectively communicate quantitative research needs to internal tooling teams to unlock necessary survey functionality • Identify and implement opportunities to innovate and build efficiency, ultimately empowering quantitative UXR to deliver impact across the organization • Develop and manage a streamlined survey review process to ensure smooth operations • Build and maintain documentation and trainings on survey tooling and quantitative-specific processes • Collaborate with the internal Survey Platform Team to submit tooling feature requests and ensure proper prioritization on development roadmaps • Work with quantitative leads and legal teams to establish appropriate survey policies and partner with survey approvers to ensure enforcement • Identify process gaps throughout the design and research process and suggest tools or improved processes to drive efficiencies • Recognize best practices and knowledge gaps and collaborate with internal and external partners to create ongoing training materials • Innovate on our survey practice to improve survey data and/or increase researcher efficiency. Requirements • Strong communication skills to effectively converse with team members, stakeholders, and external partners. • Proficiency in documentation for maintaining transparency and clarity in operations. • Experience in training staff members and developing comprehensive training materials. • Solid background in operations management, preferably in a research environment. • Ability to develop, implement, and enforce policies to ensure compliance and efficiency. • Proven experience in conducting and managing research projects, preferably quantitative research. • Commitment to quality, with an ability to conduct thorough reviews and implement improvements. • Demonstrated experience in design, particularly UX design, is desirable. • Ability to effectively manage relationships with stakeholders, both internal and external. • Familiarity with best practices in the field of quantitative research and operations. • Strong prioritization skills to manage tasks and deadlines effectively. • Experience in market research, with a focus on quantitative analysis. • Ability to translate complex data into understandable insights. • Familiarity with Qualtrics, Sawtooth or Prolific is a plus. • Understanding of approval and review processes within a research context. • Knowledge of privacy policies, with a focus on data handling in research. • Proven experience in quantitative analysis and its application in research. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .