Description The Amazon Tax department is a fast-paced, team-focused, dynamic environment. Amazon Global Tax Services (GTS) is seeking a Senior Program Manager with experience in Portfolio management to join our expanding team. The Tax Program Management Office (PMO) drives global, complex Tax projects that have a high degree of involvement across many teams at Amazon as well as across Tax, or when Tax leadership believes this team can help on a specific business problem. In addition, through our GTS Portfolio team, we lead Amazon Tax through efficient prioritization, cross team coordination, and resource planning with internal GTS teams and its Tax delivery partners to deliver an agreed upon annual operational plan. We are seeking a Program Manager to join the team to work on business expansion related projects and portfolio operations. The candidate needs to be able to easily understand the business line, technical and finance/accounting/tax disciplines, and the impacts of each on the project. They also need to be able to support communications in these areas with current process owners and project stakeholders. Partnering with key stakeholders is critical to operate within a fast-paced and complex environment. The role is required to discuss strategic matters and make high velocity decisions while navigating a high level of ambiguity. Key job responsibilities -Prepares and maintains process documentation (FAQs, SOPs, templates), create training materials / publish Wiki and other training toolkits. -Coordinate with other Portfolio and Program managers in the prioritization and portfolio planning, reviews, and end to end portfolio cycle. -Develop, execute, and drive continuous improvement of Tax PMO's prioritization and portfolio processes. -Lead of workstreams within a broader Tax project or Program. -Present and articulate complex concepts to cross-functional audiences. -Liaise with cross-functional workstream participants to provide a comprehensive status update. -Build workstream project plans and identify workstream dependencies. -Identify areas of risk to the project scope or timeline, and escalate to program leadership in a timely manner. -Dive deep where needed to resolve blocking issues during project execution. -Manage monthly and quarterly status reports, stakeholder reviews, and communication timelines. Basic Qualifications - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams Preferred Qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.