Job Description Who we are ... Central to Nordstrom's DNA is our commitment to helping our customers feel good and look their best. It’s more than just a legacy, it’s what we strive for daily - to be a world class brand dedicated to serving our customers. The Nordstrom Media Network (NMN) is an advertising program enabling brands to share their stories with Nordstrom and Nordstrom Rack customers via on- and off-site media campaigns. It's a natural next step in our “Closer to You” strategy and allows brands to conveniently connect to our customers with personalized recommendations and experiences. The NMN team is expanding and seeking to hire a Program Manager who is a motivated self-starter who can help implement structure and systems as well as report out our program health. This will require a strong understanding of multi-faceted marketing programs as well as a broad understanding of operational tools. A career at Nordstrom is fun, fast-paced and challenging. Be a part of something we think is pretty awesome. Day in the life… + Ability to manage through both long term (6+ months) and short term (monthly) projects + Create and own program reporting and visuals including Monthly Business Reviews, revenue and forecasting reporting, tool roadmap, and program health dashboards + Deepen your knowledge of the program processes, tools and applications we support + Lead SaaS tool implementation and enhancements from a project management perspective, to include launch plans + Create and/or drive process documentation and training materials + Support teams through utilization of tools and systems You’ve got this if you have… + A bachelor’s degree in business management, Analytics, Technology or similar field or equivalent education/experience + 3-5 years Media Operations or Program Management experience + Advanced in Microsoft Excel, including experience with creating custom reports, using formulas and functions, analyzing data, creating pivot tables, conditional formatting, VLOOKUPs, and queries + Proficient in PowerPoint + Proven track record of working with complex programs with multiple teams and functions + Ability to work independently to deliver detailed outputs including decks and reports + Passion for accuracy and detail + Experience with marketing tools, project management tools, and sales enablement tools + Strategic thought and prioritization: ability to solve problems, propose solutions, and deliver results + Strong process, change management, and project management skills We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: + Medical/Vision, Dental, Retirement and Paid Time Away + Life Insurance and Disability + Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Washington: $92,000-$155,000 annually This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!