Springfield, VA, US
102 days ago
Program Manager
Welcome page Returning Candidate? Log back in! Program Manager Requisition ID 2023-19643 Category Information Technology Location : Location US-VA-Springfield Travel Requirement N/A Overview

PROGRAM MANAGER (FDA):

 

Bowhead seeks a Program Manager to support the HHS - FDA Consolidated IT Helpdesk Service contract located in Springfield, VA. This effort will support services providing the full range of technical support, project management, and Tier 1/Call Center and Tier 2/Desk Side management services necessary to manage and maintain a multi-tiered IT Help Desk for the FDA. The scope includes contractor IT Help Desk support for FDA employees and contractors, and application support services for both internal and external FDA users. Support services may range from password resets to receipt, triage, escalation and resolution of reported incidents as well as technical questions from agency personnel, diagnosing and troubleshooting IT and application software issues, support for account management and peripheral devices, and support for the assessment and validation of new or updated technologies.

Responsibilities Maintain overall programmatic responsibility of the contract.Organize, direct, and manage contract operation support functions involving multiple contract tasks.Maintain and manage senior level client/organizational interface.Ensure satisfactory performance of contract task areas. Qualifications Five to ten (10+) years of relevant experience. Bachelor’s degree preferred technical area. Current Project Management Professional (PMP) certification preferred. Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint.Ability to communicate effectively with all levels of employees and outside contacts.Strong interpersonal skills and good judgment with the ability to work alone or as part of a team.

 Physical Demands:

Must be able to lift up to 25 pounds Must be able to stand and walk for prolonged amounts of timeMust be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Top Secret/SCI level.  US Citizenship is a requirement for Top Secret clearance at this location.

 

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Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant’s resume/application may be subject to verification.

Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.

UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here.

All candidates must apply online at www.uicalaska.com, and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (https://uicalaska.com/careers/recruitment/).

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

UIC Commercial Services, LLC is a holding company under Ukpeaġvik Iñupiat Corporation (UIC), an Alaska Native Corporation providing a wide variety of services including a full range of construction services, design and architecture services, environmental consulting, permitting and compliance and remediation, oil and gas support, ocean-going cargo and shipping services and specialized companies. Several of our companies are SBA 8(a) certified, small disadvantaged businesses and offer substantially competitive rates. Collectively, we offer a breadth of services which we perform with a focus on quality results. UIC and its subsidiaries are committed to and strive for safety, quality, business ethics, and shareholder value. We offer competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long term disability, and 401(k) retirement plans as well as paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
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