Program Manager **Hillcrest Family Services** 1 Positions ID: 159305 Posted On 10/04/2024 **Job Overview** **Your Responsibilities** The Program Manager for the Psychiatric Medical Institution for Children (PMIC) Molitore and Supervised Apartment Living (SAL) programs is responsible for overseeing the daily operations of the adolescent residential programs. This role involves managing staff, ensuring compliance with regulations, and promoting a safe and supportive environment for the youth in care. Additional responsibilities include: + With support, provide clinical guidance for Hillcrest’s adolescent units. + Oversee the daily operations of the youth residential programs. + Ensure that each resident receives individualized care and support tailored to their specific mental health needs. + In collaboration with the Director of Clinical Services, coordinate training programs for staff on topics related to adolescent mental health, trauma-informed care, and therapeutic interventions. + Ensure that all program activities align with the organization’s mission, values and objectives. + Recruit, train and supervise program staff, including therapists, counselors, and support staff. + Facilitate communication between residents, their families, and the treatment team. + Develop relationships with community resources and stakeholders to support the program and its residents. + Monitor the progress of residents and adjust care plans as necessary. + Address any behavioral issues or crises promptly and effectively. + Conduct regular audits and reviews to maintain high standards of care. + Monitor for compliance with all required documentation including daily logs, incident reporting, and medication management. + Ensure compliance with all state and federal regulations, accreditation standards, and organizational policies. + Ensure the efficient use of resources and maintain financial accountability. + Coordinate staff schedules to ensure adequate coverage, continuity of care, and compliance with staff ratios. + Ensure that staff are informed about the latest research and best practices in adolescent mental health care. + Other duties as assigned. **What You Need** + Bachelor’s degree in human service-related field required + One (1) to three (3) years’ supervisory experience + Valid drivers license and the ability to meet the requirements of an eligible agency driver required **What Makes You Stand Out** + Licensure as an Licensed Independent Social Worker (LISW) or Licensed Mental Health Counselor (LMHC) strongly preferred. + One (1) to three (3) years’ experience working in a residential treatment program preferred. **Competitive benefits package for full-time employees working 30+ hours a week:** + Health insurance (up to 79% employer paid) + Dental insurance + Vision insurance + 401(k) with profit sharing and employer match + Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency) + 10 paid holidays + 80 hours sick time + 2 wellness days + Staff development and training + Public Service Loan Forgiveness (PSLF) eligibility for federal student loans + Employer paid CEU's through Relias + On-site primary care + PerkSpot- employee discount program + MeMD- virtual health provider for you and your family + Free talk therapy + $0 Telehealth/urgent care + Discounted psychiatry + Employee assistance program + Advancement opportunities  **About the Program** Hillcrest's Anna B. Lawther Academy provides residential treatment programs for behaviorally challenged teens that are highly respected and nationally accredited. The academy is one of only a few providers in the State of Iowa that provides a full continuum of residential services on one beautifully landscaped campus with excellent facilities, and is located in Dubuque, Iowa. These continuum of services include: foster group care, a dual-diagnosis Psychiatric Medical Institution for Children (PMIC), an emergency youth shelter, supervised apartment living, an on campus therapeutic school, therapy and medication management, primary physical health care, and Integrated Health Home programming. **About the Organization** Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.  **COVID-19 Vaccination Not Required** Primary Contact 315333 Human Resources , 563-557-8211 Phone Phone Phone 563-207-5051 Fax humanresources@hillcrest-fs.org Email True False True **Job Details** Categories Health Care Human and Social Services Location Dubuque, IA Job Type Employee Full/Part Full Time Company ID 1066 Job REQ # 159305 \# Positions 1 Start Date 20241004 End Date 20241104 Featured Job TH Ad TH Comments **Similar Jobs** Program Instructor-Certified Nursing Assistant (PI Sunnycrest Manor Clinical Manager of Galena & Elizabeth Family Medical Associates Manager of Oncology & Radiation Therapy Medical Associates HCBS Program Coordinator Assist – Full time w 20 Hills & Dales Program Coordinator – Behavioral Specialty Hills & Dales Manager Rehab Therapy UnityPoint Health Finley Hospital Nurse Case Manager MercyOne Ultrasound Tech - FT - Days - JUMP START PROGRAMS MercyOne Ultrasound Tech - FT - Nights - JumpStart PROGRAMS MercyOne Ultrasound Tech - FT - Days/Nights - Jumpstart PRO MercyOne **Share this Job** Hillcrest Family Services **About the Company** Founded in 1896, Hillcrest Family Services is a non-profit health and human services provider, accredited by the Joint Commission, that assists children, adults, and families in need of help. In 2020, we delivered innovative, collaborative, and resourceful care to 30,648 children, adults, and families from 52 Iowa counties, 6 Illinois counties, and 4 Wisconsin counties in an effort to ensure they were safe, secure, and well. Our nearly 400 Hillcrest team members in 30+ programs served our clients while upholding our core values - Compassion for All, Trustworthiness, Collaboration, and Community Involvement. With primary programming and administrative offices in Dubuque, Hillcrest also operates programs in Cedar Rapids, Iowa City, Maquoketa, Clinton, Washington, Mt. Pleasant, Wapello, and Ottumwa. Mission: _Meeting people as they are today; Guiding them to where they want and need to be tomorrow. ~Help for today, Hope for tomorrow~_